A while back there was a discussion on using credit cards at the pumps at truck island at truck stops. I'm curious what credit cards you folks are using.
Yesterday I needed diesel and DEF so pulled in at a busy truck stop. If I don't have the toad along I can usually get through the car/pickup aisles as I'm only 37' without the toad but I had the toad attached. Tried using my credit card and it told me it was an invalid card. I had to go into the story (while truckers were waiting in line) to get the pump started. I had to give them an amount that I wanted to have authorized and then I asked what order to pump the diesel and then DEF (they are all different it seems). The guy behind the counter told me it makes no difference. So it was easier for me to pump DEF first. It wasn't working. I have had trouble in the past getting DEF into my DEF tank. So another trip to the office (truckers still waiting) and was told by the manager that diesel first then DEF. So back to the pump and this worked.
Pulled forward and then went back to the office and got my ticket. Need I say I was at the furthest out pump from the office. I was at pump 23.
I asked them what type of credit card I could get or use to allow me to start the pump from the island. They told me they had a card that I could get to use and then told me what I would need to fill it out. Then they got to the part that I would have to have my DOT recorded by them. I told them that I'm a private rig and don't have a DOT. That was the end of that discussion.
So after talking to them there is no way I can get a card to start the pumps without coming into the office. Seems like a mighty inefficient way to run a fueling station. I tied up that pump for quite a while before I could pump. No only getting bad info but standing in line waiting for them to help me get my preapproved amount. It took me better than 30 minutes to get diesel and DEF and be on my way. In the mean time truckers are getting steamed about it taking so long.
This was at a Love's.
Thanks for any suggestions. I already have a bunch of credit cards so what is one more if it well work at truck stops.
Thanks fro any info you guys can provide.
Yesterday I needed diesel and DEF so pulled in at a busy truck stop. If I don't have the toad along I can usually get through the car/pickup aisles as I'm only 37' without the toad but I had the toad attached. Tried using my credit card and it told me it was an invalid card. I had to go into the story (while truckers were waiting in line) to get the pump started. I had to give them an amount that I wanted to have authorized and then I asked what order to pump the diesel and then DEF (they are all different it seems). The guy behind the counter told me it makes no difference. So it was easier for me to pump DEF first. It wasn't working. I have had trouble in the past getting DEF into my DEF tank. So another trip to the office (truckers still waiting) and was told by the manager that diesel first then DEF. So back to the pump and this worked.
Pulled forward and then went back to the office and got my ticket. Need I say I was at the furthest out pump from the office. I was at pump 23.
I asked them what type of credit card I could get or use to allow me to start the pump from the island. They told me they had a card that I could get to use and then told me what I would need to fill it out. Then they got to the part that I would have to have my DOT recorded by them. I told them that I'm a private rig and don't have a DOT. That was the end of that discussion.
So after talking to them there is no way I can get a card to start the pumps without coming into the office. Seems like a mighty inefficient way to run a fueling station. I tied up that pump for quite a while before I could pump. No only getting bad info but standing in line waiting for them to help me get my preapproved amount. It took me better than 30 minutes to get diesel and DEF and be on my way. In the mean time truckers are getting steamed about it taking so long.
This was at a Love's.
Thanks for any suggestions. I already have a bunch of credit cards so what is one more if it well work at truck stops.
Thanks fro any info you guys can provide.