Jeff said:What I have learned is that almost all AT&T sales people know nothing about this program!
They don't make this easy, I'll say that. :
After another attempt to order online, in which I got further than last time, they apparently didn't like something. Gave up and went to an AT&T store for a second time. First time they claimed no knowledge of such a deal and/or I wasn't clear in what I wanted. ???
Thanks to you Jeff, Lou and others I knew what to ask for. Surprisingly the young lady who greeted me said, "Yes, I think I know what you're after, let me look."
While looking on her tablet she asked the store manager if he remembered the plan. He came over and I repeated what I was looking for and he says "No we don't have that and it would be a lot more than $20" ... so maybe I was a little firm ;D ... but polite ... when I replied ... "Yes you do, and no it's $20."
My sales gal agreed with me and kept looking. Manager type retreated and disappeared. Shortly she found the plan and I was signed up and good to go, they will be shipping to me.
MADE MY DAY !! I won one for a change! ;D ;D ;D ;D
Howard