We recently purchased a 1998 Cardinal 5th wheel, our first one. We made the deal in the dead of winter, with the unit covered in snow, in below zero temps, on the dealers lot. It was represented to us in perfect condition. When we did the walk through prior to delivery, which will not be until May, we noticed three significant tears in the visible part of the rolled up awning. They are taped over with a white tape. One is 12" long and approximately 4 " wide. There are two others visible, which are smaller.
The awning could not be opened, as they packed the unit a few feet away from the next one. There could be more. The dealer, who for now will remain nameless, is balking at replacing the fabric. I would also like to note that when we looked at the unit initially, the saleswoman was too busy with a "customer" to go out with us. We did the best we could, under the circumstances, as we liked the unit.
The owner of the dealership told us that he would "look at it", and if it was serviceable, would do nothing. We think that is unreasonable, considering the price of the replacement fabric is under $200.00 at retail cost. I realize that the unit is 9 years old, and the awning was not part of the deal when signed, but in all fairness, how could it have been? The unit was 2 feet from the one next to it, and was covered in a foot of snow, awning included. We took them at their word that it was in perfect condition.
Any suggestions?
Frosty
The awning could not be opened, as they packed the unit a few feet away from the next one. There could be more. The dealer, who for now will remain nameless, is balking at replacing the fabric. I would also like to note that when we looked at the unit initially, the saleswoman was too busy with a "customer" to go out with us. We did the best we could, under the circumstances, as we liked the unit.
The owner of the dealership told us that he would "look at it", and if it was serviceable, would do nothing. We think that is unreasonable, considering the price of the replacement fabric is under $200.00 at retail cost. I realize that the unit is 9 years old, and the awning was not part of the deal when signed, but in all fairness, how could it have been? The unit was 2 feet from the one next to it, and was covered in a foot of snow, awning included. We took them at their word that it was in perfect condition.
Any suggestions?
Frosty
