keith c said:Do you have a picture? I have an Equalizer Hitch and the dealer installed it incorrectly several times and I called the Equalizer customer service (800-478-5578) in Utah and they helped me set it up properly. I did have to invest in a torque wrench (100 ft lbs - 700 ft lbs) and some sockets. It may not be worth it for you to purchase one and you may be able to rent one. I get a new vehicle every year and usually end up adjusting the hitch so I purchased a torque wrench.