Ok, I hope you dont think this is too harsh, but the people working on your motorhome have idea what they are doing! Will you verify that you have the HWH slide and jacks system. To my knowledge, HWH systems only have one motor, and that motor runs the hydraulic pump that runs both the slides and the jacks. There is no separate "slide motor". I highly recommend that you call Paul Maddox personally, and not let the techs do it.
3-Ts in Lake Havasu Arizona is a lot closer that Moscow, Iowa, and they are both an authorized Winnebago repair place, and an authorized HWH repair place. When we had work done at 3-Ts, Paul Maddox drove down from his home near Prescott, Arizona, and provided guidance to the tech at 3-Ts.
http://3tsrv.com/If you want to get your problem solved in a satisfactory manner, and in a reasonable time, you need to take control, and quit letting these people continue to put you off.
Please call Paul Maddox at 602-549-3638
Best of luck, and let us know how things go.
