I have a 50 amp Smart Energy Management System Model 800. It has been working normally until yesterday. We were camped at a site with 30 amp service and the unit was working normally until I started the generator. Once the generator was connected, the Refrigerator and Water Heater circuits were shed. I checked all circuit breakers and they are fine, not tripped. This is not normal as the generator can supply all loads. I turned the generator off as our purpose for starting it was to power the refrigerator while we were traveling. I confirmed the refrigerator was not working on AC power. We traveled to a new campsite with 50 amp service. I connected power, the EMS panel showed 50 amps, but once again the EMS display panel shows the Refrigerator and Water Heater circuits shed. All other circuits including the air conditioners are fine. I?m currently using propane to power the water heater and refrigerator.
Any Ideas?
Any Ideas?