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Author Topic: Problem keeping my hot water heater lit, Please Help!  (Read 137 times)

texancare

  • Posts: 3
Problem keeping my hot water heater lit, Please Help!
« on: September 06, 2017, 09:48:03 AM »
Here's The rundown, I have a suburban direct ign. heater that lights for 3 seconds then turns off. it repeats 3 times and stops. What I've done so far is, Fresh full tank of gas, replaced striker/flame sensor,thermostat , and control board. Pulled out burner and cleaned. If I supply 12 volts to the solenoid during the three seconds that It's burning it stays lit, even though the light inside is on indicating the heater is off. What am I missing????  Any help greatly appreciated!!! Thanks, Danny

Gary RV_Wizard

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Re: Problem keeping my hot water heater lit, Please Help!
« Reply #1 on: September 06, 2017, 10:35:00 AM »
The heater control board shuts the gas valve off if it cannot detect a flame within several seconds of the ignition attempt.  Clearly the board is not receiving the "flame present" indication, so work on that angle.

Get a Suburban DSI water heater service manual at http://bryantrv.com/docs.html
Gary
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Gary Brinck
Summers: Black Mountain, NC
Home: Ocala National Forest, FL

texancare

  • Posts: 3
Re: Problem keeping my hot water heater lit, Please Help!
« Reply #2 on: September 06, 2017, 11:36:07 AM »
Could it be the sensor wire itself? If so, why am I getting spark? Oh and thanks thanks for the link Gary.

grashley

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  • Western KY for now.
Re: Problem keeping my hot water heater lit, Please Help!
« Reply #3 on: September 06, 2017, 04:46:13 PM »
The unit will try to light under most circumstances, but will shut off if no flame is detected.  Is your new thermocouple / flame sensor in the pilot flame?  This is step 1 in detecting a flame.  Sensor wire is the next step transferring this signal to the circuit board..
Preacher Gordon
09 Grand Junction 35 TMS - not yet received
2013 F350 Lariat LB SRW Supercab diesel 4X4
Nimrod Series 70 popup (sold)
It's not a dumb question if you do not know the answer.

texancare

  • Posts: 3
Re: Problem keeping my hot water heater lit, Please Help!
« Reply #4 on: September 06, 2017, 05:02:52 PM »
Yes it is in the flame and red, Is it possible to have spark but no return signal through the ignitor wire?

grashley

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  • Western KY for now.
Re: Problem keeping my hot water heater lit, Please Help!
« Reply #5 on: September 07, 2017, 09:20:39 PM »
According to your first post, it lights, then goes off.  Therefore, it MUST be getting a spark.  It lit.  The "return signal" comes from the thermocouple, which must be in the flame (it is) so it gets hot and sends a signal that it is lit.  If this signal is not received, it automatically shuts off the gas.

You said you had replaced the thermocouple and circuit board.  The only piece left is the wire from the thermocouple to the circuit board.  I suggest pulling this wire off on both ends and cleaning the contacts to see if that will fix it.  You may also check continuity on the wire to make sure it is not broken.

Good Luck!
Preacher Gordon
09 Grand Junction 35 TMS - not yet received
2013 F350 Lariat LB SRW Supercab diesel 4X4
Nimrod Series 70 popup (sold)
It's not a dumb question if you do not know the answer.

 

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