Monday, we took delivery of our new Sierra 5th wheel. Printed out the PD check list from the library. Read It over several times and had DW read it over. I gave her a roll of 3M blue masking tape and told her to put a piece of tape on any problem she saw. Tried my hardest to impress upon her to take her time and forget the "OUR NEW UNIT" emotion. After two hours we found things inside and outside that needed fixed. Most were small and they fix them right then. I did wondered if they miss these, what else? Since the DW was doing the interior, checking all the cabinet, doors, and draws opened and closed, I was checking the mechanical/electrical. After another 1 1/2 hour of walk through/explanations we felt pretty comfortable with the exception on the front hydraulic stabilizers were mounted too low. We were assured by the sales staff that they had hundreds of the out there mounted like that and no one complained. In my mind I knew that I was going the raise them. DW also pointed out several other items that were kinda brushes aside. (From hanging rvforum long enough, I knew that I was just going to have to Fix Sh!t myself.)
So off we went to the campgrounds, after meeting the service manager, who I had hoped he was joking when he said he would keep a time slot open for us.
At the campground, we set up. Loved the 6 point hydraulic system. Water good, Power good, A/C worked, as did the furnace. Unfortunately, we tried the washer...Would have been nice if when they installed it, they would have turn the water valves on. Mounted the dryer on top and no way to get to the valves.
Then the DW started pointing out the cabinet door where they use crap wood. Bitting my lip, I cussed under my breath, why she didn't mark them or say something at the walk through. Next she pointed the spots all over the ceiling.. She saw them at the dealer but never said anything either.!?!?!?!?!????
Our list kept getting longer, took it back to the dealer today. I had called service twice yesterday trying to fix stuff. With 14 items to repair/fix, the Service Manager and I agreed that all this could and should have been checked and handled in the pre-delivery. The Service Manager also saw the front hydraulic legs and wrote them down to raise them. Accord to him, i wasn't the first that needed them raised.
Evidently, dealer prep is a separate department from the service depart. That explain a lot of the comments from the new buyer about how bad the new stuff is.
So we came home without the new unit, we are hopeful that it will ready the first part of the week. I'm waiting to see how we're treated by the service department before I tell you where we purchased it. Right now, I would rated the sales staff at a 4 in the 1 to 10 scale.
Wi1dBi11