Warning! Blue Ox owners,
I own an Aladdin (7500 lb) tow bar, purchased new back in 2011. My RV has just 25,000 miles on it. On a recent trip I was towing my 2011 Jeep Wrangler Sport (at 60 MPH) when I looked at my rear camera I noticed my Jeep moving back and forth. I cautiously moved off of the freeway to the side of the road. When I looked at my tow bar I could not believe my eyes, I had a locking pin shear off and the Jeep was being held on by one arm and the safety cables. After finally getting the Jeep unhooked from the tow bar, my wife drove the Jeep the rest of the way home.
I Called Blue Ox to report the incident, the gentleman I spoke to asked if I had the broken pin? I said are you kidding me, it's laying on the freeway somewhere! I stated that I had ordered new pins and a new piece that plugs into the baseplate on their website. He then stated that he would notify the appropriate people of this issue.
After I hung up the phone I searched the internet and discovered that I wasn't the first customer that had a pin shear off while towing! I was taken back how care free the Blue Ox employee was about the incident and the ?oh well? attitude he had towards me and my issue.
These are not plastic parts that failed but rather stainless still or hardened steel parts! If what I read on the RV forum is true (which I have no reason to believe it is not) Blue Ox should take responsibility for these failed parts!
I am very thankful that the Jeep did not break away and cause and accident or worse, kill someone??.
I now have no faith in the Blue Ox tow system and am very hesitant on towing with this system in the future for fear of losing my Jeep and injuring others.
Dennis Honeycutt
I own an Aladdin (7500 lb) tow bar, purchased new back in 2011. My RV has just 25,000 miles on it. On a recent trip I was towing my 2011 Jeep Wrangler Sport (at 60 MPH) when I looked at my rear camera I noticed my Jeep moving back and forth. I cautiously moved off of the freeway to the side of the road. When I looked at my tow bar I could not believe my eyes, I had a locking pin shear off and the Jeep was being held on by one arm and the safety cables. After finally getting the Jeep unhooked from the tow bar, my wife drove the Jeep the rest of the way home.
I Called Blue Ox to report the incident, the gentleman I spoke to asked if I had the broken pin? I said are you kidding me, it's laying on the freeway somewhere! I stated that I had ordered new pins and a new piece that plugs into the baseplate on their website. He then stated that he would notify the appropriate people of this issue.
After I hung up the phone I searched the internet and discovered that I wasn't the first customer that had a pin shear off while towing! I was taken back how care free the Blue Ox employee was about the incident and the ?oh well? attitude he had towards me and my issue.
These are not plastic parts that failed but rather stainless still or hardened steel parts! If what I read on the RV forum is true (which I have no reason to believe it is not) Blue Ox should take responsibility for these failed parts!
I am very thankful that the Jeep did not break away and cause and accident or worse, kill someone??.
I now have no faith in the Blue Ox tow system and am very hesitant on towing with this system in the future for fear of losing my Jeep and injuring others.
Dennis Honeycutt