Bill N
Well-known member
My coach has an A&E One Step 16 ft side awning. The hardware is original to 2002 but I did have the cloth replaced last year. I have had this problem for 2 years and not figured out an answer yet.
At times, the awning will not deploy when the button is pushed - no sound at all. At times, when it has deployed it will not retract - no sound at all. At times when it does start to deploy or retract, if I release the button before it has completed its in or out movement, it will no longer reactivate. On other days all is normal. My only solution to temporarily fix the problem is to go to the One Step emergency procedure which involves hooking up a connection directly from the control box to the battery via a jumper. This is a standard recovery procedure and One Step even has a jumper connection right outside the box which makes it easy to run a wire to the battery under the inside step. This always works.
So my question is: Do I have a bad motor or do I just have a low voltage problem? It makes no difference if the engine is off/on or if I am on or off shore power. One clue that I had at one time was an event where even the emergency procedure did not work and the awning was deployed. In a fit of desperation I just grabbed the awning arm with the motor and gave it a shake. Then I pressed the retract button and it worked fine - whew. Anybody else had these type problems? I am thinking that a new awning motor may be in my future.
At times, the awning will not deploy when the button is pushed - no sound at all. At times, when it has deployed it will not retract - no sound at all. At times when it does start to deploy or retract, if I release the button before it has completed its in or out movement, it will no longer reactivate. On other days all is normal. My only solution to temporarily fix the problem is to go to the One Step emergency procedure which involves hooking up a connection directly from the control box to the battery via a jumper. This is a standard recovery procedure and One Step even has a jumper connection right outside the box which makes it easy to run a wire to the battery under the inside step. This always works.
So my question is: Do I have a bad motor or do I just have a low voltage problem? It makes no difference if the engine is off/on or if I am on or off shore power. One clue that I had at one time was an event where even the emergency procedure did not work and the awning was deployed. In a fit of desperation I just grabbed the awning arm with the motor and gave it a shake. Then I pressed the retract button and it worked fine - whew. Anybody else had these type problems? I am thinking that a new awning motor may be in my future.