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Author Topic: 2016 Cambria automatic transfer switch recall  (Read 320 times)

micknol

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2016 Cambria automatic transfer switch recall
« on: October 25, 2017, 05:27:13 PM »
Hi, my 2016 Cambria was part of a recall To Torque the connections on the automatic transfer switch, they could be loose from the factory.  I know mine were torqued to 30 inch lbs, I checked it myself before each trip.  I’m Very familiar with this type of thing, I do industrial maintenance for a living (I work with  Contacts on a regular basis.)

On my trip to Fl  couple weeks, ago the lights in the RV started flickering and went out. I went outside to check the breaker I noticed smoke coming from where the electric cord goes to the automatic transfer switch, the whole switch was smoking. If I wasn’t there I’m afraid the whole rv would have caught on fire.

If you have an automatic transfer switch made  by TRC model 41300  please check it. I checked with Winnebago about this and they said they’re only responsible make sure the electric connections are tight, anything after that is your problem - terrible customer service. Recall need to go further and replace those Defective switches.


edit by staff, added punctuation and paragraphs for reading ease
« Last Edit: October 26, 2017, 07:47:44 AM by John Canfield »
I have a 2016 Winnebago Cambria 30j

Rene T

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Re: 2016 Cambria automatic transfer switch recall
« Reply #1 on: October 25, 2017, 05:35:27 PM »
Hey micknol, can you use punctuation when typing? it makes it so much easier to read. Thanks.
Rene & Lucille & co-pilot Buddy
AKA  Pep N Mem
2011 Chevy Duramax 2500 HD 4X4
2011 Montana High Country 343RL
From the Granite State of NH
& Florida Snowbird in Lakeland FL

micknol

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Re: 2016 Cambria automatic transfer switch recall
« Reply #2 on: October 25, 2017, 06:15:46 PM »
I  dictated it so sorry!
I have a 2016 Winnebago Cambria 30j

John Canfield

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Re: 2016 Cambria automatic transfer switch recall
« Reply #3 on: October 26, 2017, 07:54:28 AM »
..... I checked with Winnebago about this and they said they’re only responsible make sure the electric connections are tight, anything after that is your problem - terrible customer service. Recall need to go further and replace those Defective switches....
If the house part of your Cambria is under warranty, Winnebago will replace defective parts. I'm a little confused. Your fasteners were torqued to specifications yet you had an overheat issue. What exactly is the problem with transfer switch?
--John
2005 Horizon 40AD, 2006 Jeep Rubicon Unlimited
Our Horizon projects
Our weather

Gary RV_Wizard

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Re: 2016 Cambria automatic transfer switch recall
« Reply #4 on: October 26, 2017, 08:40:05 AM »
His 2016 is probably out of warranty by now, but I would contact TRC (Surge Guard) if the ATS failed internally rather than thru loose connections.  It's a pretty basic ATS, but maybe there is a design problem of some sort (though I don't recall any other such reports here).  Perhaps they will have you return it to analyze why it failed.

One reported incident wouldn't usually justify a "recall" of any component, but it probably should be checked out in case there is evidence of a fault that might affect all of the 41300 products.
« Last Edit: October 26, 2017, 08:42:03 AM by Gary RV_Wizard »
Gary
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Home: Ocala National Forest, FL

John Canfield

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Re: 2016 Cambria automatic transfer switch recall
« Reply #5 on: October 26, 2017, 12:27:14 PM »
His 2016 is probably out of warranty by now, ...
Winnebago is fairly accommodating about extending goodwill repairs when out of warranty by a little bit, especially if the problem is a vendor supplied part.

Another point I'm a bit confused about is did you replace the transfer switch or what?
--John
2005 Horizon 40AD, 2006 Jeep Rubicon Unlimited
Our Horizon projects
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micknol

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Re: 2016 Cambria automatic transfer switch recall
« Reply #6 on: October 26, 2017, 04:14:00 PM »
 Yes I replaced the transfer switch myself .  Winnebago directed me to go to Nokomis RV the quickest they could get me and would be two weeks.  No way I can wait that long so I bought the part and did it myself ,  my point being the recall was for loose wires that could cause the transfer switch to catch fire my connections were tight and it  caught fire anyway very dangerous Situation
I have a 2016 Winnebago Cambria 30j

John Canfield

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Re: 2016 Cambria automatic transfer switch recall
« Reply #7 on: October 27, 2017, 07:34:36 AM »
...  Winnebago directed me to go to Nokomis RV the quickest they could get me and would be two weeks. ...
So Winnebago was going to send a new transfer switch to Nokomis?
--John
2005 Horizon 40AD, 2006 Jeep Rubicon Unlimited
Our Horizon projects
Our weather

micknol

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Re: 2016 Cambria automatic transfer switch recall
« Reply #8 on: October 27, 2017, 03:49:21 PM »
No Winnebago said that inotherword if the connections are tight and the ats burns up they are not responsible. NHTSA safety recall 16V-598
I have a 2016 Winnebago Cambria 30j

Gary RV_Wizard

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Re: 2016 Cambria automatic transfer switch recall
« Reply #9 on: October 28, 2017, 10:17:13 AM »
Quote
No Winnebago said that inotherword if the connections are tight and the ats burns up they are not responsible. NHTSA safety recall 16V-598

As far as the existing recall is concerned, that would be totally correct. 16V-598 is about Winnebago's assembly line procedure, not any inherent flaw in the ATS. Winnebago would not replace the ATS under the recall unless the fire was caused by loose connections. Nor would they be responsible for other problems not related to that.

The question here is whether your ATS failed due to a one-of-a-kind component failure or some inherent defect that would cause others to fail in the same way.  No mechanical or electronic component is 100% reliable, and even 99.99% perfection leaves one in 10,000 to fail unexpectedly. TRC would have to determine if there was a greater than expected risk of failure and such failures posed a notable risk to life.  If you feel that is the case and TRC disagrees, you should report the failure to the NHTSA, along with documentation so they can investigate. Making the failed ATS available to NHTSA would be good, too.

https://www-odi.nhtsa.dot.gov/VehicleComplaint/
Gary
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Summers: Black Mountain, NC
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alvins4062

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Re: 2016 Cambria automatic transfer switch recall
« Reply #10 on: November 05, 2017, 10:55:05 PM »
I have a 2016 Aspect 27K and my transfer switch almost caught on fire last week. It was connected to a Progressive Dynamics surge protector. The connections had been torqued at the factory when I had it there for service. I will call but it probably won't do any good.

John Canfield

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Re: 2016 Cambria automatic transfer switch recall
« Reply #11 on: November 06, 2017, 07:22:06 AM »
File a report with the NTSB and call Winnebago Owner Relations.
--John
2005 Horizon 40AD, 2006 Jeep Rubicon Unlimited
Our Horizon projects
Our weather

alvins4062

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Re: 2016 Cambria automatic transfer switch recall
« Reply #12 on: November 06, 2017, 10:48:26 AM »
Called Winnebago this morning. They are sending me a new transfer switch and I can file a claim for installation when I find a dealer to work on it. Dealer where I purchased it was bought out by the "Wal-Mart of RV dealers", Camping World, Biloxi, MS, and they decided quickly to drop Winnebago in favor of cheaper brands!

Mile High

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Re: 2016 Cambria automatic transfer switch recall
« Reply #13 on: November 09, 2017, 11:23:11 AM »
That is good for you, as you won't have to take it back there now.  Our Winnebago was a rescue from a CW.
Brad and Dory
2013 Winnebago Itasca Meridian 42E (new to us 2016)
2013 Jeep Wrangler Unlimited Sahara
FMCA 457993 / WIT W170238
Denver, CO

 

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