So I got a new job (woo!) and I?m going to be relocating. I?ve been in my RV for three years and was thinking about getting something a little bigger. I went to two different lots, one in MS and one in TX while I was home. At the one is MS the guy who helped me was super helpful, knew a ton about the units, was really kind and patient with me and would sit on the sofa of each unit and chat while I looked around and opened and closed every cabinet about 100 times. He gave lots of fun facts on how the units were built and how that had changed in the last 20 years. He treated me like a really serious customer and was extremely receptive to my hesitation on towing something too heavy even though I have the 2500 diesel. He agreed he wouldn?t tow a ?half ton? labeled 5th wheel with a half ton truck, ever. He listened to what I wanted and showed me units accordingly, even showing me stuff online he had in inventory at his other location. Great experience.
My second experience was god awful. It was a lot with multiple locations and I accidentally went to a different one than the one I had previously communicated with. When I told the front desk guy who I was there to see he corrected me and told me ? the ____ location is like our little brother we hate and never talk to? I was sort of like ???? And just didn?t say anything. He called someone to the front to help me and a woman who was 50+ showed up in a skin tight dress and high heels. She barely asked or listened to why I was there and even when I told her that I already owned an RV she kept referring to the RV she thought I wanted as ?my first RV?. I asked to see Jaycos which I knew they had and she ended up showing me a brand I have never heard of, walking right past the jaycos even after I told her I didn?t like the layouts of the certain brand. She rushed me through each unit and wasn?t pointing out how I could entertain in the unit even though I said it was just for work. She kept showing me really random things about the units like the tank valves and explaining what they were for. I finally was able to say I had to go and she drove me back to the parking lot (we took a golf cart to the main lot) when she finally asks me what I plan to tow with. I told her the model truck I had and she proudly said ? oh honey you can tow anything here with that beast!? I took her card didn?t leave my info and left.
I really just had to share that with people who would understand but I was so astonished that I had those two experiences less than a week apart. Had I been a first time buyer I would have run screaming from the entire thing if I had gone to the lot in Texas only.
My second experience was god awful. It was a lot with multiple locations and I accidentally went to a different one than the one I had previously communicated with. When I told the front desk guy who I was there to see he corrected me and told me ? the ____ location is like our little brother we hate and never talk to? I was sort of like ???? And just didn?t say anything. He called someone to the front to help me and a woman who was 50+ showed up in a skin tight dress and high heels. She barely asked or listened to why I was there and even when I told her that I already owned an RV she kept referring to the RV she thought I wanted as ?my first RV?. I asked to see Jaycos which I knew they had and she ended up showing me a brand I have never heard of, walking right past the jaycos even after I told her I didn?t like the layouts of the certain brand. She rushed me through each unit and wasn?t pointing out how I could entertain in the unit even though I said it was just for work. She kept showing me really random things about the units like the tank valves and explaining what they were for. I finally was able to say I had to go and she drove me back to the parking lot (we took a golf cart to the main lot) when she finally asks me what I plan to tow with. I told her the model truck I had and she proudly said ? oh honey you can tow anything here with that beast!? I took her card didn?t leave my info and left.
I really just had to share that with people who would understand but I was so astonished that I had those two experiences less than a week apart. Had I been a first time buyer I would have run screaming from the entire thing if I had gone to the lot in Texas only.
