Demco Acquires SMI

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SargeW

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Just saw this on another forum. Looks like Demco has acquired SMI and all related products.

http://www.rvbusiness.com/2017/06/demco-products-announces-acquisition-of-smi/
 
I have used DEMCO tow bars for over 20 years and have been very pleased with them.  I haven't used the SMI products as I already had a breaking system when they came on the market so can't comment there.
 
The customer service SMI provided me was outstanding. The dealer in Oregon botched the install of our "stay-n-play duo"! I ended up having our Ford Focus towed to the Ford dealer because the brakes were partially applied after I had to make a panic stop. They worked by phone with the Ford tech to get the issue fixed. It appears the RV dealer in Oregon did not tighten the assembly attached to the Focus brake pedal. We pressed the issue with the RV dealer and they eventually reimbursed us for the repair bill.
 
We have had a SMI Air Force One for 6 years now and had it refurbished BY SMI when we switched cars last year.


Very happy!
 

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