If the gas lines have NOT been connected, possible wasp nest blockage??
If the lines have been connected, it is possible all pressure has been relieved over time. With the new style tanks, if a large surge is sensed, it shuts the gas off. With empty lines, simply opening the valve could allow this surge. The solution is to SLOWLY open the valve so the lines slowly pressurize without allowing the surge. Then fully open the valve. Once the shutoff happens, simply close the valve and open slowly.
There may be other issues, but this is a free fix, so try it first. Eliminate this possibility.
Let us know what you find!