I just started having problems with mine a few days ago, yet the last couple days no problem. I beleive there is an issue in the drive motor area and/or the limit switch that stops it when opening and closing. The point is, mine was also making noise but not moving, and by wiggling a little, and pulling the handle down to go to manual mode, it has started working. That make me think there's something loose in the drive area and the motor is fine. Just speculation but thought it might help.
Have you tried operating in manual mode?
(Edit: Bill and I were posting at the same time. Yes, that was my interpretation as well, that the gear was not engaging.)