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Author Topic: Looking for your Cummins Engine serial number?  (Read 299 times)

Yonder

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  • Posts: 71
  • Northwest Montana (hard to leave in the summer)
Looking for your Cummins Engine serial number?
« on: March 08, 2018, 04:17:26 PM »
I just called Freightliner Customer Service (800 385-4357) and danced through a very brief recording to get to RV customers.  A very courteous tech came on the line and asked for the last 6 of the chassis VIN and proceeded to give me the Engine Serial number. All in less than a minute.  As I've only had this Class A a short while, this is my first call to Freightliner CS.  If they are always this helpful, other outfits need to take lessons from Frieghtliner!
Yonder & BabyCakes + Missy & Shadow - (The Aussies)
2008 Itasca Horizon 40TD, 425 HP Cummins
2006 HD Ultra Glide (towed on an Aluma, MC1F folding trlr)
'79 Ford F250 4x4 Manual Tranny (DD)

Kevin Means

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  • Posts: 4171
    • Tactical Flying
Re: Looking for your Cummins Engine serial number?
« Reply #1 on: March 08, 2018, 05:29:38 PM »
Yeah, I've called Freightliner a few times over the years for technical information, and they've always resolved my issues very quickly. They seem to train their tech support folks well.

Kev 
2011 Winnebago Tour 42QD
Towing a Jeep Rubicon Unlimited LJ
RVI Brake 2, Minder TM-66 TPMS, 960 watts of solar
(Can't wait to spend more time RVing)
Lakeside, California

ChasA

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  • Posts: 524
Re: Looking for your Cummins Engine serial number?
« Reply #2 on: March 08, 2018, 06:49:23 PM »
Yep, Freightliner Custom Chassis  phone support is top notch.
Apex, NC
2010 Winnebago journey Express 34Y
2018 Ford Edge SEL

John Canfield

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  • Posts: 12534
    • Jane and John's Internet Home
Re: Looking for your Cummins Engine serial number?
« Reply #3 on: March 08, 2018, 07:15:41 PM »
^^ Yes ^^ And Freightliner factory service in Gaffney is top notch.
--John
2005 Horizon 40AD, 2006 Jeep Rubicon Unlimited
Our Horizon projects
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