prfcdoc
Well-known member
My Trimetric 2030 would not display any number under 100% battery charge recently. I bought it about 4 years ago in the first batch of 2030s. In fact the vendor accidentally sent me a 2025 but accepted a return and made good on it at that time. The Bogart operations manager, Miranda, talked me through troubleshooting and couldn't resolve the issue. She said that any TM 2030 version earlier than 2.0 might need a firmware upgrade (mine was 1.5) so I had to send it back for that, but if that didn't resolve the issue I would have to pay $65 for a new circuit board. Well, it didn't resolve the problem so she replaced the circuit board. When I received the unit back the note said that it was covered under warranty and there was no charge. I'm assuming that they found a defective board and were honest enough to replace it for free or that they just covered the cost even though it was about 3 years out of warranty. Either way it was certainly a pleasant interaction with a company so I thought that I would pass it on.
Bob
Bob