LTWinnebago
Well-known member
- Joined
- Feb 8, 2018
- Posts
- 75
I have a 2017 Winnebago Sunstar 31KE, still in our first year of ownership. We just left on our x-country winter trip, and on our first night out we got a "Low Voltage" warning on the LCI jacks.
Some history...September 2018, LCI identified the front jacks as leaking, these were replaced under warranty, testing post repair was fine. The house batteries were pulled before inside storage in October 2018. Batteries were stored in my heated cellar on wood planks, hooked to a trickle charger until 100%.
January 2nd we retrieved our rig and re-installed the house batteries, all 12 volt systems that we tested were fine. Battery monitor shows 100% charge. (Didn't check the jacks as my driveway is too steep to use the jacks.) Traveled to Virginia, 450 miles, positioned the rig, engine running as normal, put on the parking brake, activated the jacks. Initially it looked ok (lights, wait cycle), then the "Low Voltage" indicator lights and all activity stops.
Batteries, both check out at 13.3 Volts, tried to run the jacks while connected to shore power, shore power and engine running, after being connected to 30 AMP shore power all night, same scenario.
Contacted LCI for a warranty issue via email, received an acknowledgment, awaiting further information.
Certainly we can manage without our jacks in the short term, but this is just another annoyance of almost a year of little problems.
Does anyone have any suggestions that I can look into before we start looking for a Camping World Warranty Repair.
Thanks for any help.
Some history...September 2018, LCI identified the front jacks as leaking, these were replaced under warranty, testing post repair was fine. The house batteries were pulled before inside storage in October 2018. Batteries were stored in my heated cellar on wood planks, hooked to a trickle charger until 100%.
January 2nd we retrieved our rig and re-installed the house batteries, all 12 volt systems that we tested were fine. Battery monitor shows 100% charge. (Didn't check the jacks as my driveway is too steep to use the jacks.) Traveled to Virginia, 450 miles, positioned the rig, engine running as normal, put on the parking brake, activated the jacks. Initially it looked ok (lights, wait cycle), then the "Low Voltage" indicator lights and all activity stops.
Batteries, both check out at 13.3 Volts, tried to run the jacks while connected to shore power, shore power and engine running, after being connected to 30 AMP shore power all night, same scenario.
Contacted LCI for a warranty issue via email, received an acknowledgment, awaiting further information.
Certainly we can manage without our jacks in the short term, but this is just another annoyance of almost a year of little problems.
Does anyone have any suggestions that I can look into before we start looking for a Camping World Warranty Repair.
Thanks for any help.