SeilerBird
Well-known member
I bought a Fender Mustang 200 amp last year and I am very happy with it. I bought a beautiful 88 key electric keyboard that I really love but the built in amp is weak. Earlier in the year I bought a pair of Fender Champion 20 amps to run my Chromebook through. The Chromebook and the two amps sit on top of the keyboard. I was planning on buying a pair of Fender Champion 40 amps to run the keyboard through next month. However one of the Champion 20 amps quit working. The is no sound coming out of it when I plug into the instrument input. The Aux input works fine though. So I called the Fender customer support hotline to discuss my problem. No discussion occurred. I was told to take it to Donald Lee instrument repair in Kissimmee, 45 minutes from my house. i arrive and show Don my amp and he says he won't work on it. He will send it to Fender and they will send out a new amp to him. And since this is the holiday season he won't be receiving the amp until sometime in January. So I am now out of an amp for at least a month and i must spend three hours driving to get this problem solved.
Now just about every other company I have dealt with would ship me a new amp and then I would return the amp in the packaging they sent the new amp in. It would take a few days and I would not have to travel. Well I decided that since Fender's customer service sucks there is no way I was going to buy two more Fender amps.
Now just about every other company I have dealt with would ship me a new amp and then I would return the amp in the packaging they sent the new amp in. It would take a few days and I would not have to travel. Well I decided that since Fender's customer service sucks there is no way I was going to buy two more Fender amps.