So I have been on this site before posting some issues in the past because unfortunately since my boyfriend and I purchased a 5th wheel 2019 Forest River Wildcat 32wb brand new (from camping world) and we have been having a lot of issues! I wanted some peoples opinion as to whether all the issues we are having is normal or if it is indeed out of character for an RV and if we should look into pursuing a case with Texas lemon law to have this RV legally taken out of our name and returned to the manufacturer. So here goes the story:
The unit was purchased June 2019. Since then these are the problems we have had.
- the manufacturer incorrectly placed the underbelly in relation to our two grey tanks. they only made two holes for the valves for the gally and the black. did not make a hole for the grey nor did they ever put in a valve for it- had that repaired- twice
- the black tank sensor on the inside control panel did not properly read the tank levels. always read full- got that "fixed" but it still does not work but we don't need it anymore because we are familiar with when it needs emptying
- note: these two things required two separate visits to camping world because they could not fix it right the first time.
-propane leak, which we did not even know we had, they just so happened to catch when they were working on the rig- fixed
finally everything is working went 1.5 months with no problems then!
- the furnace stops working-sometimes it would ignite, other times not: we were in as Vegas at this time on a 3 month job contract so we decided to just live in the cold and use space heaters when applicable. we could sometimes get it to come on. was told that there has been a bad batch of heaters and apparently everyone is having issues with them. RV tech said it took two people to figure out what was wrong because it quote "stumped my first guy who looked at it"
- other minor cosmetic things: the screen door broke, a few plugs in the bedroom fell out of the wall, the kitchen sink barely flows any water (though to be honest it was like that from day one),
the kitchen vent no longer operated, and two of our curtains broke.
We took our camper in to camping world when we got back home which was one month ago to fix all of the problems from the furnace and that last of things, plus I wanted them to check the tires, axels, and make sure there was not another propane leak (fear of blowing up).
Well I now very much dislike camping world. it took them two weeks to even look at the unit, that was with me calling and them giving me the same answer every time "our tech isn't here today, they will look at it tomorrow and call you," NEVER HAPPENED. Finally spoke with the manager and things started moving. Problem was we were on our next job assignment and paying rent for a motel and an RV site with no RV! so still with no end in site they tell us it will be two weeks for them to order parts for the furnace, curtains, and the roof vent. All they did was check for a propane leak, and found out our battery on off switch was missing. We could not keep it there anymore without losing money. We decide to live in the cold and deal with it since Texas winter is almost over. So we pick up our rig this past Thursday and arrive at the RV park, find out the battery is still stuck in the on position (at least we think because the slides were operable) AND TO REALLY TOP THE CAKE
After attaching everything like we normally would, city water being one of those, we were inside the camper for not even 30 mins when we heard a huge gush of water. Sounded like when we empty a holding tank. Walk outside and there is water spewing from underbelly and its everywhere. So now we are back in a motel. I'm not an expert but I think maybe we busted a pipe some how some way, also am suspicious that camping world messed with something under there and did not put it back together properly.
ANYWAYS! I feel defeated! I'm anxious that after getting this fixed there will be another big issue right around the corner! I want my home back! Is this normal to have these types of problems! I don't want to have to stay in a motel anymore. Is this lemon law worthy or is this really what it is like living in an RV? I know lots of other people who live full time in RVs like we do but they never mention frequent problems like this.
Also if anyone has in suggestions as to what they think happened when the water explosion occurred please also feel free to let me know, I have a tech coming out to see it this Tuesday because I am done with camping world. Id rather pay out of pocket until my extended warranty kicks in than deal with them anymore.
Thank you all in advance for any advice! Everyone has always been helpful on this site!
The unit was purchased June 2019. Since then these are the problems we have had.
- the manufacturer incorrectly placed the underbelly in relation to our two grey tanks. they only made two holes for the valves for the gally and the black. did not make a hole for the grey nor did they ever put in a valve for it- had that repaired- twice
- the black tank sensor on the inside control panel did not properly read the tank levels. always read full- got that "fixed" but it still does not work but we don't need it anymore because we are familiar with when it needs emptying
- note: these two things required two separate visits to camping world because they could not fix it right the first time.
-propane leak, which we did not even know we had, they just so happened to catch when they were working on the rig- fixed
finally everything is working went 1.5 months with no problems then!
- the furnace stops working-sometimes it would ignite, other times not: we were in as Vegas at this time on a 3 month job contract so we decided to just live in the cold and use space heaters when applicable. we could sometimes get it to come on. was told that there has been a bad batch of heaters and apparently everyone is having issues with them. RV tech said it took two people to figure out what was wrong because it quote "stumped my first guy who looked at it"
- other minor cosmetic things: the screen door broke, a few plugs in the bedroom fell out of the wall, the kitchen sink barely flows any water (though to be honest it was like that from day one),
the kitchen vent no longer operated, and two of our curtains broke.
We took our camper in to camping world when we got back home which was one month ago to fix all of the problems from the furnace and that last of things, plus I wanted them to check the tires, axels, and make sure there was not another propane leak (fear of blowing up).
Well I now very much dislike camping world. it took them two weeks to even look at the unit, that was with me calling and them giving me the same answer every time "our tech isn't here today, they will look at it tomorrow and call you," NEVER HAPPENED. Finally spoke with the manager and things started moving. Problem was we were on our next job assignment and paying rent for a motel and an RV site with no RV! so still with no end in site they tell us it will be two weeks for them to order parts for the furnace, curtains, and the roof vent. All they did was check for a propane leak, and found out our battery on off switch was missing. We could not keep it there anymore without losing money. We decide to live in the cold and deal with it since Texas winter is almost over. So we pick up our rig this past Thursday and arrive at the RV park, find out the battery is still stuck in the on position (at least we think because the slides were operable) AND TO REALLY TOP THE CAKE
After attaching everything like we normally would, city water being one of those, we were inside the camper for not even 30 mins when we heard a huge gush of water. Sounded like when we empty a holding tank. Walk outside and there is water spewing from underbelly and its everywhere. So now we are back in a motel. I'm not an expert but I think maybe we busted a pipe some how some way, also am suspicious that camping world messed with something under there and did not put it back together properly.
ANYWAYS! I feel defeated! I'm anxious that after getting this fixed there will be another big issue right around the corner! I want my home back! Is this normal to have these types of problems! I don't want to have to stay in a motel anymore. Is this lemon law worthy or is this really what it is like living in an RV? I know lots of other people who live full time in RVs like we do but they never mention frequent problems like this.
Also if anyone has in suggestions as to what they think happened when the water explosion occurred please also feel free to let me know, I have a tech coming out to see it this Tuesday because I am done with camping world. Id rather pay out of pocket until my extended warranty kicks in than deal with them anymore.
Thank you all in advance for any advice! Everyone has always been helpful on this site!