Dometic WeatherPro Awning - Wind Sensor
Hi Guys
When I extend the awning, it has started to retract after 5 seconds or so - even with the wind setting at its highest.
Then, it won't extend again unless I disconnect and reconnect the 12v power supply.
Then it just repeats as before.
So, I sent an email to Dometic Customer Service for any advice on what to do or how to reset the thing.
They said "Sounds like there is a communication fault with the wind sensor."........funny, I hadnt thought of that ;D
Despite telling them we are in the UK, they recommended that "you take it in to a service center for diagnosis & repair" and gave me the link to search the US and Canada.
I emailed them and explained (again) that we are in the UK and were told "You will need to get it to a service center." - so much for Customer Service then (though I cant be too harsh as Dometic were excellent with our microwave issue).
So, do any of you guys know how to reset the awning so it doesnt retract like this ?
Thanks
Paul
Hi Guys
When I extend the awning, it has started to retract after 5 seconds or so - even with the wind setting at its highest.
Then, it won't extend again unless I disconnect and reconnect the 12v power supply.
Then it just repeats as before.
So, I sent an email to Dometic Customer Service for any advice on what to do or how to reset the thing.
They said "Sounds like there is a communication fault with the wind sensor."........funny, I hadnt thought of that ;D
Despite telling them we are in the UK, they recommended that "you take it in to a service center for diagnosis & repair" and gave me the link to search the US and Canada.
I emailed them and explained (again) that we are in the UK and were told "You will need to get it to a service center." - so much for Customer Service then (though I cant be too harsh as Dometic were excellent with our microwave issue).
So, do any of you guys know how to reset the awning so it doesnt retract like this ?
Thanks
Paul