rvupgradestore.com Composet Products Fridge Defend
RV Life Magazine RV Park Reviews RV Trip Wizard

Author Topic: Electic entry steps  (Read 254 times)

Capt#100tons

  • Posts: 2
  • Bill and Susie Goodwin
Electic entry steps
« on: July 13, 2020, 01:22:23 PM »
Newbie Bill Goodwin here.  Just bought a used 2013 Itasca Sunstar 35B, and am having trouble retracting the Kwikee entry step.  With the steps  retracted, whether the step switch is ON or OFF, starting the engine causes them to extend.  This is exactly the reverse of what the manual says:   starting the engine is supposed to cause them to retract.  What am I doing wrong?  Thanks for any suggestions.

Rene T

  • Forum Staff
  • ---
  • *
  • Posts: 15811
  • Every day is payday and every payday I have off
Re: Electic entry steps
« Reply #1 on: July 13, 2020, 02:10:49 PM »
Newbie Bill Goodwin here.  Just bought a used 2013 Itasca Sunstar 35B, and am having trouble retracting the Kwikee entry step.  With the steps  retracted, whether the step switch is ON or OFF, starting the engine causes them to extend.  This is exactly the reverse of what the manual says:   starting the engine is supposed to cause them to retract.  What am I doing wrong?  Thanks for any suggestions.

Welcome to the forum. Has anyone worked on them recently? Maybe by switching the wires going to the motor will fix it.
Rene, Lucille & co-pilot Buddy
AKA  Pep N Mem
2011 Chevy Duramax 2500 HD 4X4
2011 Montana High Country 343RL
From the Granite State of NH
& Florida Snowbird in Lakeland FL

Larry N.

  • ---
  • Posts: 7005
  • Westminster, CO
Re: Electic entry steps
« Reply #2 on: July 13, 2020, 02:11:45 PM »
As Rene indicates, it sounds like reversed wiring.
Larry and Mary Ann N.
2016 Newmar Ventana 3709 -ISB6.7 XT 360HP
2015 Wrangler Sahara Unlimited toad
Formerly: Trailmanor 2720SL, Bounder, Beaver
  de N8GGG

Capt#100tons

  • Posts: 2
  • Bill and Susie Goodwin
Re: Electic entry steps
« Reply #3 on: July 13, 2020, 02:24:13 PM »
Thanks, guys.  I'll check out the wiring for chipmunk nibbling or other damage/disconnects.  Former owner suggests unplugging/replugging the wire terminal block.

Lou Schneider

  • Global Moderator
  • ---
  • *
  • Posts: 10331
Re: Electic entry steps
« Reply #4 on: July 13, 2020, 03:05:34 PM »
The circuit board reverses polarity to the motor to drive the steps in or out.  There's a splice inside the rectangular block between the board and the motor and if the connections are reversed there steps will operate backwards - going out when the board thinks they are going in and vice-versa.

Arch Hoagland

  • ---
  • Posts: 3495
  • Clovis CA
Re: Electic entry steps
« Reply #5 on: July 13, 2020, 09:10:41 PM »
Let us know what fixes it...
2004 Monaco La Palma 36 DBD
W22, 8.1 gas,  Allison 1000 Transmission
7.1 MPG over 90,000 miles

2000 Lexus RX300, 4020lb
U.S. Gear Braking System