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Author Topic: Suspending Dish with MyDish app  (Read 187 times)

RedT

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  • Posts: 479
Suspending Dish with MyDish app
« on: July 26, 2020, 10:13:09 AM »
I have the Dish Pay-as-you-go account in the RV (use cable at home) and use the MyDish app to activate and pay for service when we leave on a camping trip. But why pay for 30 days when we may only be gone for a week or so? Called Dish, and after innumerable "for this, select _" actions, was told my account did not have the feature (?)  Called again, another agent suspended the account and gave me a credit. When I asked if I could start - stop the service using the app, he said he would send instructions, but instead sent me a link to the Apple store.
I have the app on my phone and use it, but cannot seem to find a way to temporarily suspend service without calling Dish.
Is there a way?
RedT, US Air Force Retired
2004 Itasca Meridian 36G
2003 Jeep Liberty
M&G Brake System, VMSpc
Pressure Pro TPMS

Bobtop46

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  • Posts: 710
    • Work Camper
Re: Suspending Dish with MyDish app
« Reply #1 on: July 27, 2020, 08:48:20 AM »
Not on the App. They want you to pay for a month at a time.  I am surprised that you were able to get it suspended by and a credit on the phone. Good Luck
2007 Coachman Aurora 36FWS
2017 Equinox
2006 Mini Cooper S

RedT

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  • Posts: 479
Re: Suspending Dish with MyDish app
« Reply #2 on: July 27, 2020, 10:58:33 AM »
Took me several phone calls.   ::)  My account now shows restart amount of $8.62, so I guess I have a couple bucks in their bank.  ;)
RedT, US Air Force Retired
2004 Itasca Meridian 36G
2003 Jeep Liberty
M&G Brake System, VMSpc
Pressure Pro TPMS