Clearly your house batteries aren't physically connected to the 12v system. There are only a few things that could cause that:
1. The coach Battery Disconnect switch is in the Off or Store position. Change it to On or Use. It is usually located near the entry door.
2. A battery cable connection is loose or corroded.
3. An inline fuse in the battery positive cable is blown
4. The battery disconnect relay (solenoid) is inoperative for some reason. This is the device actually operated by the battery disconnect switch in #1 above. It could have failed, or could have a bad connection or broken wire (#2 above).