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sinkapolan

Member
Joined
Dec 11, 2007
Posts
8
I have found a very cheap source to purchase a class A motorhome from the net. Many rumoured that if I do not buy from local dealers, I will face the problems having them to service my RV and the local dealers will always service their client first. Is this true??? The cheap source is in Michigan and I lived in Georgia. Is this a big problem??? One of the local guy whom service this brand have told me that it might be a problem having local dealers to service your RV if I do not buy from them. What will be the outcome in the event my RV broke down or need repairs in the construction part.?  Any soothing good news for me or some kind of advice to what should I do. Those whom have buy outside their territory with experiences of this sorts, please help!!! Will appreciate all sorts of advice related to this matters. Thanks to all for help. ??? ??? ??? ??? ??? :eek: :eek:
 
Beyond the initial warranty repairs, I haven't taken our coach back to the dealer where I bought it, nor would I want to. Buying from them afforded me no special treatment. You can find somewhere to fix almost anything that needs fixing. There are lots of independent RV repair shops around. There are also truck/bus shops that will service the chassis. Bodywork, assuming it's fiberglass (most are) can be fixed by car body shops or boat repair yards.
 
If you plan to travel in your RV you will not break down in the service parking lot of the Co you purchased the RV from.  If the Brand of RV is one of the Big Boys, you won't have a problem having service anywhere you need it.  If the brand can't support you in 'Moose Mess Vermont', you don't need the that brand.
JMHO
 
I purchased my MH last year from a dealer who did not have their own service dept.  They farmed the service and warranty work out to an independent company 60 miles away from where I made the original purchase.  I did have some required warranty work almost immediately after purchase and took the MH to a local (to me) reputable and large dealer.  They fixed the problem but there was no doubt my work was placed down the list, in preference to 'their own' customers.  I called another dealership regarding another issue, around the same time.  I asked how long the small service work would take and the first words out of the service guy's mouth was..."Did you by the coach from us?"  I was quoted several weeks wait for the work to be done, simply because I had not originally purchased the MH from them.  Since then I have had service work done at other local and independent workshops without any problem and in a timely manner.

Breakdowns can occur anywhere and at anytime.  Most RV repairshops/dealerships seem to be fairly good about getting emergency repairs fixed, to get you back on the road again without too much hassle.  If you require 'service' (oil-change, tune-up etc. or coach component work)  just book the vehicle in at a reputable workshop and try to get them to hold to a 'completion' time to fit in with your schedule....but don't hold your breath.

BT



 
This cheap source, if it's not close to 40% off MSRP, Then it's not that great a deal, especially if you have to travel to get it.  Cheap price generally means, just that, cheap deal, cheap service or no service, and it most cases it's cheap (entry level) RV. As the old song says  "we take your money and run Venezuela."  JMO as a former Salesmanager  God luck you'll need it, cause not all service work is warranty. It comes in and they deliver it to you. They won/t even check the oil or see if anything works.  Other dealers in your atrea feel, if they aren't good enough to sell it, why should tyey bother.  In many ways I can't blame them, I'd schedule you 2 or 3 months down the line and charge you  as much as I could at $165 hr, the going rate in some RV shops currently,  Won't take long to dwindle that so called savings at a cheap dealer.
 
Many thanks to all quick response. I have Forest River(NEW, believe this company is owned Warren Buffet) in mind and choices are 315SE, 340SE, 350SE or 370SE(all mentioned A class with either two or three slide) with full body paint. And I requested that in motion satellite and tow bar with bracket included. Full option of what the factory offered. As this is an entry level and have compared with Fleetwood, Winnebago and Coachmen, still found that their interior quality is much better than their competitors mentioned.

Dealer A in Georgia:  315----------------- $85K
                            340-----------------  87K
                            350-----------------  88K
                            370------------------  99K

Dealer B in Tennessee as per above    $82K
                                                      85K
                                                      86K
                                                      97K

Dealer C in Michigan                            78K
                                                      82K
                                                      85K
                                                      95K

If I deduct the in motion satellite, tow barand full body paint(around 6K, the prices quoted by Dealer C is consider very cheap but to get a 40% off MSRP from dealers, is that a possibility ??? ??? ??? Please advice me how to "screw" their prices to the bottom. Through this posting, I really look cheap but I have no choice as the resale in the future for my upgrade will lessen my losses.

Some dealer are really annoyed by my "bickering for lower prices" and wanted everything in return.

Dealer A 30 minutes from my house but the price is extraordinary high compared to others.
Dealer B slightly lower and is about 5 hours from my house
Dealer C far cheaper those quoted but 1000 miles away

There maybe pro & cons between prices and distance and service location and just do not know a way to weigh or wriggle myself out of this problem.

Hoping that some of the experienced RVer could assist me in the deciding factors.

Since we are using this RV part time, it's not a problem if the local dealers try to "monkey" around the appointment, joining a club for all emergency problem could solves part of it
 
Show the closer dealers the other figures and see if they will match try for factory delivery
 
Shayne said:
Show the closer dealers the other figures and see if they will match try for factory delivery

Also make it clear that you have no problem traveling for the better deal.  Chances are they will at least TRY to match it or meet you halfway.  Will that be low enough?  Only you can decide.  Keep in mind that 20-25% off MSRP is the average and expected "discount" in many places, so 40% off may not be common but isn't impossible if it's a high-volume dealer.
 
Especially if floor plan  is due and he's been sitting on it for some time or he's short to make expenses or bonuses will kick in with just a couple more deals
 
While 40% is possible, it certainly isn't likely. Even in today's market only the big, high volume dealers can afford discounts in the 25% range (assuming you are starting from a real MSRP and not a dealer's fictitious "regular price" shown on his own letterhead).

The way to get the lowest price is to hang tough - don't be afraid to say "I think I can do better" or "I'll think about it" and walk out. Your feet are your most effective bargaining tool and salesman hate to see any customer walk. They WILL call you back in most cases, sometimes 3-4 days later (make sure they have your phone, but they usually try to get that up front anyway). And don't be afraid to make a low offer or counter offer. You aren't making new friends - you are making a deal.  This is like buying in a middle eastern bazaar - offers and counter offers, lots of wailing and moaning on both sides, attempts to make the other feel guilty or be embarrassed for naming such a low price. Shrug it off - this is primeval sales stuff and hang in there.

Of course, if you are uncomfortable with buying away from home, you may as well get out your check book and deal with the local guy after a few weeks or months of haggling.

We are lucky to have a mega dealer only 100 miles away, so we enjoy good purchases prices. Service is wherever we can find it.  I've had excellent service while on the road, thousands of miles from home, and crappy service within 50 miles. And vice versa too.  Some dealers have learned there is money to be made in service and some still seek only the  sales dollars and screw the rest (including warranty customers whose bill will be paid by the manufacturer).

If you buy a higher end model, you can probably get factory service, which is usually far superior to dealers.  Tiffin is one maker who does factory service for all their models, but most only do it for mid-high end.
 
The fact is you seldom need service close to home, except perhaps routine maintenance work.  That said, another source of repair work is the manufacturer, whether at the factory or at a factory-sponsored rally.  Not all mfgrs. do rally work, but Monaco, American, and Country Coach are among those that do.  Monaco rally attendees get to have two repairs done at a rally, excluding things like windshield replacement or paint which require a better enviornment than a fairground field.  Then also consider that many repairs or maintenance items routinely are done elsewhere, such as Cummins for engine work, Onan for generator work, and the like.  We buy from the most reputable dealer (some are not) who gives us a reasonable deal.  If you go with this great deal, just be sure to check everything out BEFORE giving them any of your hard-earned cash.  Make sure everything works.  Promises are made easily, but getting them to keep those promises is another story entirely.  If you're not happy with the way they are treating you, then walk away - but hopefully it will be before the final deal is made.  Good luck!

ArdraF
 
I do not how these dealers are operating as I have no experiences with them.

In 2006 a Mercedes dealers from North Carolina which I have purchased my very first one in 1997 and traded every three years for newer models.

Last year they make a offer to me which I cannot resist as they are giving my 2003 trade for 16K whereas other dealers are giving me only 13K and on top of this, they offered 2006 CLK 350 5K off the MSRP.

I drove straight to their property from Georgia and traded it in without any hesitation. This is a great deal.

My car was serviced in Georgia and the dealers knew that I did not buy from them but they does all the works and at times replacing parts under the warranty. Even a slight noise from the engine that they identify, replacement of parts is ordered and repaired.

Some guy told me that they are eager to identify any problems and have it fixed as Mercedes Benz will compensate them with labour and part charges.

So what is the different between the auto and RV dealers?

Why are the RV dealersis a pain in the ass, it is either you make us pays for the new/used RV or the repairs and why are they targeting those that did not buy from them.

How can I buy locally if their price is a rip off and I am not Warren Buffet giving billions away. I want to rake in as much as I can to become Buffet. ;D ;D ;D

As I am a professional player in the game of baccarat(casino games), I get to fly everywhere for free but missed my wife and my two little rascal(scooby(dirty oldman) & scrappy(bitchy bitch), they are both Pomeranian).

Due to my calculative manners, it hard for me to throw some extra cash out for comfort and that is why I am bickering whenever I can to save. :-[ :-[ :-[

Maybe a vote from all will help me to decide Dealers A, B or C ??? ???

Thank you to all that posted here related to my dilema
 
I recently bought out of my area.  I got 30% off of Manufactures MSRP (real MSRP).  I thought about the "issues" with the local dealer and dismissed them.  If it were really that big of a deal how do people traveling on the road get repairs?  How about people who move into new areas and need work done?  Personally, I will not support (by giving my money) to a local dealer who wants to charge me 30k more for the exact same vehicle (in my case it was a build-to-order so all dealers were quoting the exact same thing).

If you can wait the 8-12 weeks I highly suggest doing a build to order.  This is how I got the absolute best price.  With a build to order you can get every dealer out there bidding against each other for the EXACT SAME THING.  Zero difference besides their service.  Also, make sure you have everyone quote Out the Door pricing (i.e. the exact amount you will pay when you pickup your new coach and not a penny more).

Good luck!

Edit:  Figure out the extra savings you can get by purchasing out of your area.  Is it worth THAT amount of money to GIVE to your local dealer in hope to get special service in the future?  I doubt it.  After saving thousands on your deal just take a hundred bucks and slip it to the service manager to speed up your repair.  :) Both cheaper and faster.
 
This is exactly what one of the service manager from a big RV dealer told me when he is about to leave the company. Proper PR with something in your hands will make them move. It is like bringing some beer or slip some "tips" to them and it will all work. With money, we can even ask a ghost to drive for us. As I frequents casinos alot, tipping is my first priority. When I eat alone in casino gourmet restaurant, it is always 20 bucks and with my wife, she always tips more than 50 bucks not bugs,heheheh! :) :) :)
 
Buying used?

I would not hesitate flying out to Yuma/Phoenix AZ. with a pocketful of money. This time of year Great deals can be had. I do not mean 40-50 two or three year old MHs but litterally hundreds. I saved my dad about 10K on identical models from what he was asked in the Kentuckiana area.

New? All bets are off. However if a dealer obviously scorns servicing your unit a call to the factory service rep can light a fire under them.
 
sinkapolan said:
So what is the different between the auto and RV dealers?

One quick thing I'd mention is that you will NEVER get the kind of service/convenience from any RV dealer that you get from your Mercedes dealer.  Most other auto manufacturers (with the exception of BMW and other high end names) will not offer nearly what you've described with Mercedes, so it's probably an unfair comparison.  I can't believe I'm sticking up for an RV dealer.  :p  But anyway, be careful not to have your expectations set TOO high unless (1) you're paying upwards of $500k for a custom luxury RV, or (2) you find that ever-so-rare RV dealer who still believes in true service.  There are probably some of them out there, but it's not the norm.
 
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