I do hope he does read here, not that it will help in all cases. I purchased a new 2010 Adventurer in July, from my retirement kitty, put 1,300 miles on it driving from Prescott, AZ to our new home in TX. It's been in a Winnebago "authorized" repair facility for 9 weeks now, with no sign of being returned, for a laundry list of warrantee items found on the way down here. The facility says Winnebago isn't authorizing some repairs, bubbling paint on the beltline, rotten egg smell and foaming water from faucets, levelers not going down, a dash ratcheting sound so loud I can't hear the engine start, then being told "we're not sure what it is, just watch the tach sir", and more were on the list, some have been fixed. I don't think I'd buy another Winnebago product after all this. Unfortunately I put $80k down, otherwise they could have it back. We went the summer without it. The nearest 'real' Winnebago dealer is several hundred miles from my home, it's not an option to go there for repairs. It's pretty from the outside, that's a plus...if I sound bitter and frustrated, I am!