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Author Topic: Brief trip north  (Read 16804 times)

Tom

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Re: Brief trip north
« Reply #30 on: August 23, 2005, 11:49:36 AM »
Hi Liz,

Glad you like the photos. Tell Jack I'm sorry if they make him drool. I'm wishing our trip was much longer (so I could do more fishing), but it was planned around friends' schedules and some appointments we made for work on the coach were driving our return to Coburg.

Didn't realize Marathon would build a double walled coach. The sales guy might have mentioned it, but I was too busy drooling   :)
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DougJ

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Re: Brief trip north
« Reply #31 on: August 23, 2005, 06:38:43 PM »
Well, Tom, You didn't come far enough north :).  Also, this is not fly fishing.

We just spent a weekend (family reunion--sons, their families and our grandchildren) in Porpoise Bay campground, about 5km away from where we live.

Less than 100 yards to the right of the boat is a salmon spawning river.  They tell me, me not being a fisherman, that the salmon fishing from a boat such as that in the picture can be quite good.

Ciao,

Doug

PS:  The picture resized with the XP resizer didn't come down under the 256K limit, so in the end it's not attached.

Tom

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Re: Brief trip north
« Reply #32 on: August 23, 2005, 08:32:39 PM »
Doug

We had hoped to come further north, but had to eliminate that part of the trip when our visitors extended their vacation by a week (so we left home a week later than planned).

Sorry about the size limit. Your resizer whould be able to make it fit.
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DougJ

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Re: Brief trip north
« Reply #33 on: August 24, 2005, 01:30:29 AM »
OK, here's another try on the pic--used photoshop to save it as a JPEG--I think the resizer didn't work because I was applying it to my hardcopy TIFF version of the file.

Yes, You had explained earlier why you had to turn around before hitting the 49th--I was just intending to rag on you in a friendly manner :).

Ciao,

Doug

Tom

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Re: Brief trip north
« Reply #34 on: August 24, 2005, 06:22:39 AM »
Thanks for the photo Doug.

I was just intending to rag on you in a friendly manner

I know  ;D  and I was just lamenting the fact that we had an involuntary late start to the trip.
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Jeff

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Re: Brief trip north
« Reply #35 on: August 24, 2005, 12:23:09 PM »
Tom:

Too bad you couldn't get further north in WA. This is the only place we have been in the past 7 weeks that the temps have stayed in the 70's most of the time, a couple of days in the low eighties and one day Seattle broke another record at 90. 8) 8) 8)

Tom

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Re: Brief trip north
« Reply #36 on: August 26, 2005, 12:35:25 AM »
I checked out access to the Mckenzie and Willamette rivers in and around Coburg, OR. The Lane County park provides a convenient place to park and easy access to the Mckenzie, although I suspect it gets a lot of pressure on weekends. The park charges $3 for day use. Several other river access routes listed in guide books appear to have been blocked by new development/construction.

Following a couple of nights at Premier RV Resort in Coburg and a night of dry camping at Camp Davis in Junction City, today was installation day for our new desk and cabinets. Click here for details and photos.

While in Junction City we checked out the Country Coach Magna and Affinity models. They're nice coaches, with Affinity probably on a par with Newmar's Essex and Monaco's Signature. In this price range, the Beaver Marquis is still our favorite, second only to the Marathon Prevost of course  ;D

We're staying the night at Diamond Hill RV Park in Harrisburg, down the road from the Monaco service center. Not the best park we've stayed at, but it's close to Monaco and the price was right ($20/night). Their only discount is Good Sam, but I don't think several years of continuous junk mail is worth the GS discount.

We'll move to Camp Monaco tomorrow to await our Monday appointment for warranty work on the coach.
« Last Edit: August 26, 2005, 12:49:07 AM by Tom »
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Jim Dick

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Re: Brief trip north
« Reply #37 on: August 26, 2005, 05:57:54 AM »
Tom,

I feel the same way as you about the GS mail but we rejoined and have not received any junk mail. Pat had an 800 number which she called a few years ago. We have not received any mail since then. Seems they even forgot to send us the renewal application! ;D
Jim

Titusville, Florida
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2000 American Dream 40' DP
2012 GMC Terrain
2006 Suzuki Boulevard C50T Motorcycle
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Ron

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Re: Brief trip north
« Reply #38 on: August 26, 2005, 09:59:04 AM »
I am so impressed with Good Sam since Affinity took them over that if we were not already  lifetime members we wouldn't be members at all.  We became Lifetime members before Affinity got in the mix.

We started getting some VIP junk mail here in MT this year but haven't had any since I called Sue Bray again.
Ron & Sam-home is where we park it. Currently located   HERE

Jeff

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Re: Brief trip north
« Reply #39 on: August 26, 2005, 11:19:03 AM »
We could sign up for Good Sam's mail forwarding and tell them to NOT forward anything from Affinity. ::)

Tom

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Re: Brief trip north
« Reply #40 on: August 26, 2005, 03:51:17 PM »
We drove all of 5 miles this morning and arrived in Camp Monaco just before noon. Check-in was quick and extremely courteous. We're all set up for the weekend and will be ready for our service appointment Monday morning. Fortunately, although this place is out in the boonies, I have a good GPRS signal and am obviously able to get online.
« Last Edit: August 26, 2005, 03:58:02 PM by Tom »
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Jeff

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Re: Brief trip north
« Reply #41 on: August 26, 2005, 03:53:47 PM »
In time for cocktails?

Tom

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Re: Brief trip north
« Reply #42 on: August 26, 2005, 04:02:11 PM »
LOL Jeff, noon is a little early for cocktails. Chris went shopping so I have a little time to myself.
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Jeff

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Re: Brief trip north
« Reply #43 on: August 26, 2005, 04:09:36 PM »
Tom:

We have friends with a La Palma that has been down to Camp Monaco several times for warranty work.

They do not like to talk about all the repeat trips for discrepencies but talk about the "free" lunch and cocktail time while they are there. :)

Tom

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Re: Brief trip north
« Reply #44 on: August 26, 2005, 04:21:30 PM »
Jeff

This is our first time to the Harrisburg, OR facility but we were in the Elkhart, IN facility a year ago. This was our last chance to get stuff done under the Monaco warranty, so we made the appointment to fit in with the trip.

I don't care about the free lunch (or BBQ), but they sure know how to treat their customers. They wouldn't let us leave IN until we were happy with the coach. When they tore up floor tiles to replace them, they put us up in a hotel on their dime. I didn't sense the same treatment when we walked into the Country Coach Customer Care facility yesterday.
« Last Edit: August 26, 2005, 04:25:37 PM by Tom »
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Ron

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Re: Brief trip north
« Reply #45 on: August 26, 2005, 06:17:40 PM »
If your service appointment is anything like we experience at American Coach you will be highly pleased.  Have a good time up there and don't forget to look for a chair. ;D
Ron & Sam-home is where we park it. Currently located   HERE

Jim Dick

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Re: Brief trip north
« Reply #46 on: August 27, 2005, 04:23:30 PM »
Jeff

This is our first time to the Harrisburg, OR facility but we were in the Elkhart, IN facility a year ago. This was our last chance to get stuff done under the Monaco warranty, so we made the appointment to fit in with the trip.

I don't care about the free lunch (or BBQ), but they sure know how to treat their customers. They wouldn't let us leave IN until we were happy with the coach. When they tore up floor tiles to replace them, they put us up in a hotel on their dime. I didn't sense the same treatment when we walked into the Country Coach Customer Care facility yesterday.

Tom,

Just to be fair to CC, when we had our galley countertop replaced, they put us up in, I believe, the Marriot Courtyard in Springfield. We had asked for the motel in town but they insisted we go to the courtyard. Since they were paying the bill, we agreed. :)

Jim

Titusville, Florida
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2012 GMC Terrain
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Tom

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Re: Brief trip north
« Reply #47 on: August 27, 2005, 05:34:13 PM »
Hi Jim,

I'm sure CC treats their customers well, or they wouldn't have the repeat business they enjoy. It just seemed strange to be told at the HQ to go to the Customer Care Center to have a sales person show us coaches and, when we get there, the first reaction was "go visit the dealer down the street". When I explained I wouldn't buy another coach from that dealer, they called a sales guy. Even when we asked him for a brochure, the reaction was "they're on the wall over there somewhere".

Quite a difference when we walked into Monaco unannounced; They were falling over themselves to show us any coaches we wanted to see, answer any questions and readily provided brochures. Even Marathon, where it was clear we were tire kickers, the factory folks went out of their way to make us welcome, show us coaches and provide all the brochures we wanted.
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Jim Dick

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Re: Brief trip north
« Reply #48 on: August 28, 2005, 06:28:37 AM »
Hi Jim,

I'm sure CC treats their customers well, or they wouldn't have the repeat business they enjoy. It just seemed strange to be told at the HQ to go to the Customer Care Center to have a sales person show us coaches and, when we get there, the first reaction was "go visit the dealer down the street". When I explained I wouldn't buy another coach from that dealer, they called a sales guy. Even when we asked him for a brochure, the reaction was "they're on the wall over there somewhere".

Quite a difference when we walked into Monaco unannounced; They were falling over themselves to show us any coaches we wanted to see, answer any questions and readily provided brochures. Even Marathon, where it was clear we were tire kickers, the factory folks went out of their way to make us welcome, show us coaches and provide all the brochures we wanted.

Sounds like they have changed since we owned a CC. I know there has been a big shakeup recently with Bob Lee coming back as CEO. I wasn't impressed with him when we met but we were treated well by the Customer Care folks.

When doing the tour at American Coach, they have you sit in a conference room where all the brochures are available and the guide goes over the information on the product. Then they take you on a tour with headsets so you don't miss anything being said. It's pretty noisy on the line as I'm sure it is in all plants. If there are some finished coaches in the yard they usually let you look at them.

I may have to do the tour at Allegro someday. I've done the PDI on a few Phaetons and am impressed with the improvement over the past couple of years. They still use paper faced wood for the cabinet structure but there's quite a bit of real wood as well. The coach rides well and is very quiet. Unfortunately the price is up there around $200K.

Jim

Titusville, Florida
U.S. Navy Veteran
2000 American Dream 40' DP
2012 GMC Terrain
2006 Suzuki Boulevard C50T Motorcycle
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Tom

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Re: Brief trip north
« Reply #49 on: August 28, 2005, 07:39:55 AM »
Then they take you on a tour with headsets so you don't miss anything being said.

They did that at the Monaco coach factory in Indiana, although it was only Chris and I on the tour. They didn't use headsets on the Roadmaster chassis tour, but I just made sure I stayed close to the guide to be sure I could hear. In the latter case, the guy was a (very knowledgeable) guy off the line and he had no problem making himself heard.
« Last Edit: August 28, 2005, 07:42:53 AM by Tom »
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Jim Dick

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Re: Brief trip north
« Reply #50 on: August 28, 2005, 03:03:12 PM »
Tom,

I think all tours should use headsets. Many of us have a very difficult time hearing the tour guide. :) The first time I ran into this was at the Wooly Mamoth site in SD. They didn't use headsets but had a bank of telephone handsets at each station. You just picked up the set and could hear everything very clearly.

Jim

Titusville, Florida
U.S. Navy Veteran
2000 American Dream 40' DP
2012 GMC Terrain
2006 Suzuki Boulevard C50T Motorcycle
http://photo.net/photos/jimdick

Tom

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Re: Brief trip north
« Reply #51 on: August 28, 2005, 09:24:35 PM »
When we arrived at Camp Monaco Friday noon the place was almost empty. After 3.00pm, as the techs were finishing up for the day and moved coaches back to the campground, it got to approx half full. Starting yesterday (Sat), lots more coaches came in and the place is pretty close to full. I hope they don't all have the same appointment time tomorrow  ;D
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Jim Dick

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Re: Brief trip north
« Reply #52 on: August 30, 2005, 10:07:30 PM »
When we arrived at Camp Monaco Friday noon the place was almost empty. After 3.00pm, as the techs were finishing up for the day and moved coaches back to the campground, it got to approx half full. Starting yesterday (Sat), lots more coaches came in and the place is pretty close to full. I hope they don't all have the same appointment time tomorrow  ;D

Whenever we have an appointment at Camp American Coach I try to arrive on Friday afternoon. All the units being released that day are usually on their way and most units due for the next week haven't arrived. It's really amazing how many come in especially on Sunday!

Jim

Titusville, Florida
U.S. Navy Veteran
2000 American Dream 40' DP
2012 GMC Terrain
2006 Suzuki Boulevard C50T Motorcycle
http://photo.net/photos/jimdick

Tom

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Re: Brief trip north
« Reply #53 on: August 30, 2005, 10:36:17 PM »
I'll make sure I arrive Friday again next time I come Jim. There are a dozen or so coaches dry camping and waiting for campsites to come free. Some of those folks are not happy campers. This really is a big service facility; They have 42 bays and also work on some coaches outside when the bays are all full. This is the old Safari plant that was converted to a service facility. They apparently do a lot of extended service contract work in addition to warranty stuff.
« Last Edit: August 30, 2005, 10:44:15 PM by Tom »
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Jim Dick

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Re: Brief trip north
« Reply #54 on: August 31, 2005, 05:47:01 AM »
Tom,

I can't remember how many bays AC has but it's quite a few. They also have a separate building which is the paint shop. In the main facility you are allowed to stay in your rig if you aren't going to be in the way of the techs. In the paint shop you must leave the coach.

Jim

Titusville, Florida
U.S. Navy Veteran
2000 American Dream 40' DP
2012 GMC Terrain
2006 Suzuki Boulevard C50T Motorcycle
http://photo.net/photos/jimdick

Tom

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Re: Brief trip north
« Reply #55 on: September 02, 2005, 05:30:09 AM »
We'd planned on being home in time to participate in an on-the-water event this weekend. Instead, we're going to be here at Camp Monaco for another week. Hopefully the mechanical and electrical stuff will be complete today, but our sofa is being re-upholstered next week.

Monaco has a concierge on site and organizes all kinds of entertainment every day. The ladies have a craft group going which is helping to keep Chris busy. I took a tour of the cabinet shop and have attended a few seminars. Yesterday we had an informative Q&A session with a Cummins Northwest guy. Last night he emailed me a copy of a handout and I've asked for permission to upload it here.

I try not to get in the tech's way, but I've been making sure I understand what he's working on, progress and results. I'm also ensuring the tech understands what I need done, rather than relying on notes made by a service writer. Next week I guess we can go back to sightseeing and I might get some fishing in.
« Last Edit: September 02, 2005, 05:50:24 AM by Tom »
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Jim Dick

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Re: Brief trip north
« Reply #56 on: September 02, 2005, 05:56:09 AM »
Sounds like Monaco makes sure they keep everyone busy and not thinking about their coach. :) I see too many people just sitting around the waiting room day after day. There are things to do around the area but many don't seem to want to move. We try to get out to other areas to see what is around.

Jim

Titusville, Florida
U.S. Navy Veteran
2000 American Dream 40' DP
2012 GMC Terrain
2006 Suzuki Boulevard C50T Motorcycle
http://photo.net/photos/jimdick

Tom

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Re: Brief trip north
« Reply #57 on: September 02, 2005, 12:04:39 PM »
There are things to do around the area but many don't seem to want to move.

That's what we see Jim. Chris and I did the tourist spots during the first few weeks of the trip, but there are still lots of places we haven't been.
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Jim Dick

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Re: Brief trip north
« Reply #58 on: September 02, 2005, 10:19:06 PM »
That's what we see Jim. Chris and I did the tourist spots during the first few weeks of the trip, but there are still lots of places we haven't been.

So many places, so little time. :)
Jim

Titusville, Florida
U.S. Navy Veteran
2000 American Dream 40' DP
2012 GMC Terrain
2006 Suzuki Boulevard C50T Motorcycle
http://photo.net/photos/jimdick

Tom

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Re: Brief trip north
« Reply #59 on: September 10, 2005, 07:29:57 AM »
Finally got all our stuff done at the service center and are headed home this morning. Two weeks here was too long for us. With half the techs gone to the Beaver rally this week, I thought we might be stuck here another week. But I figured I'd be the squeaky wheel and they got the last thing complete an hour before the techs left for the weekend.

The newly re-upholstered sofa looks good (I'll snap a photo later). Chris coordinated the color with the rest of the decor and she's a happy camper.

I hear the stripers in the CA Delta have grown significantly the last few weeks, so I'm eager to get back on the water.
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