Just got this email response from VW. Seems like it would be easier to go to a store if one was available, but if not, try these options.
Good morning and thank you for contacting Verizon Wireless through our website. My name is Shona, and I understand your concern with wanting to know about your employee discount. It would be my pleasure in assisting you with this matter. We value and appreciate your business.
As a vet, you may be eligible to receive a discount off your monthly access fee. Please keep in mind, the eligible employee must be the account holder and must have a $34.99 or higher calling plan in order to receive this discount. As a result, please be sure to register using the primary number on your Family SharePlan if applicable. Please note that certain promotional plans may not qualify for this discount.
To request your discount, the following three options are available to you:
1. You may visit www.verizonwireless.com/discount and enter your work/government e-mail address. If the work e-mail address matches our files, we will send you an e-mail with instructions on how you can begin to take advantage of your employer's discounts. If you do not have a work e-mail address please click on the "fax us your information" link to apply for your discount.
2. You may visit your company's Extranet website and click "Register Your Line." Once this has been done, your account will be reviewed for eligibility and your discount will be applied to your next statement. For further questions concerning your company discount and extranet site, please contact your Human Resources Department.
3. You may call our automated employee discount line at 866-456-7892, and select option 1 to request eligibility forms to be faxed to your fax number. Please be sure to listen to the prompts to receive the proper instructions on how to obtain your employee discount. Please complete the employment verification paperwork in its entirety and fax the information back to 800-711-7788.
Once this information has been received and your eligibility has been verified, please allow 1-2 bill cycles for your discount to be applied to your account. Please in mind discounts are generally communicated through your employer, I apologize for any inconvenience this matter has caused you.