Two[size=12pt] weeks after ordering a vucube from 12voltgifts.com without being shipped, I asked for a refund for the vucube I ordered. 12voltgifts.com said they would charge me a 10% "restocking" fee! For what! They don't have it in stock. Morever, their restocking policy applies if you return the product. I never received it nor had it been shipped. Now they say it has been "shipped" (really "waiting" to be shipped) 12voltgifts.com is disreputable!!![/size]