SargeW
Site Team
Well, I thought I had finally gotten over the hump for shade failures. I had Winnie replace two shades just before warranty ran out 2 years ago. Since then I had been opening the shades daily without issue. I had fixed two myself, and then with the two that Winnie replaced I was doing pretty good. Then a few days ago I was tightening the shade over the dinette, and SNAP! One of the strings broke and the shade sagged to one side. I babied it for about 3 days, and then yesterday the rest of the strings gave out. :
I had a spare string kit that I had bought after the last failure, so at least I was prepared to fix it. It took a lot longer this time than last (at least I think it did) but I finally got it back together. I picked up the kit at JoAnns Fabrics. I was hoping that Winnie had fixed the problem of the failures, and that was why this one was lasting. When I pulled it apart I found that the same old problem was still the cause of the failure. The plastic grommets that are supposed to protect the cord from fraying as they pass through the metal dividing strip between the upper night shade and the lower day shade were put in upside down. This allows the cord which make a 90 degree turn as it passes through the divider strip to chafe against the metal instead of protecting it against the plastic grommet. :'(
I was told that Winnie buys the shade parts from someone else and assembles them at the factory. I hope the shade assembler guy is one of the folks that got fired in this last down sizing
Guess I better stop and pick up one more string pack as I have one more shade that has not been serviced yet...........
I had a spare string kit that I had bought after the last failure, so at least I was prepared to fix it. It took a lot longer this time than last (at least I think it did) but I finally got it back together. I picked up the kit at JoAnns Fabrics. I was hoping that Winnie had fixed the problem of the failures, and that was why this one was lasting. When I pulled it apart I found that the same old problem was still the cause of the failure. The plastic grommets that are supposed to protect the cord from fraying as they pass through the metal dividing strip between the upper night shade and the lower day shade were put in upside down. This allows the cord which make a 90 degree turn as it passes through the divider strip to chafe against the metal instead of protecting it against the plastic grommet. :'(
I was told that Winnie buys the shade parts from someone else and assembles them at the factory. I hope the shade assembler guy is one of the folks that got fired in this last down sizing
Guess I better stop and pick up one more string pack as I have one more shade that has not been serviced yet...........