This just received from Monaco RV

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Ned

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Monaco RV, LLC

Dear Valued Customer,

As you're probably aware, on March 5, 2009, Monaco Coach Corporation filed for Chapter 11 Bankruptcy in the state of Delaware.

You've been an important part of the Monaco family, and we'd like to share some great news with you. We are thrilled to announce that the RV related assets of Monaco Coach Corporation have been acquired by an affiliate of Navistar, Inc., to create a new company called Monaco RV, LLC. You may know Navistar as the company that produces quality products like International? trucks, MaxxForce? diesel engines, IC Bus school and commercial buses, and Workhorse? brand chassis for motor homes and step vans. We are proud to say that what you love about Monaco won't change, including providing the best customer care in the industry.

With this new company, we're poised for the future, ready to meet the challenges of the business and will continue to produce the highest quality RVs in the market. We realize that the ability to obtain customer service, technical advice and replacement parts are a significant factor in the use and enjoyment of your RV. While Monaco RV, LLC did not assume Monaco Coach Corporation's liabilities, including existing coach warranties, we'll do what we can to stand behind you with parts and support for your product. Within the next couple of weeks, service and parts areas of Monaco RV, LLC will be open for business, staffed with many familiar Monaco brand experts to assist you. As a part of the Navistar group of companies, Monaco RV, LLC will be here to serve you and your family for many years to come.

As we make the transition to this new company during the next few months, we'll be working hard to develop our dealer distribution network, and we'll continue to develop new and exciting products. We appreciate your patience during this time, and please be confident that you chose a winning brand that will stand by you. We look forward to serving you in the future, because you are a key part of our success.

If you have any questions for us, please feel free to contact Customer Service at 877-4MONACO. Specific information about Monaco Coach Corporation's bankruptcy process can be found at www.omnimgt.com. We sincerely appreciate your support and we look forward to seeing you at our next rally, where we can thank you personally for your dedication to our products.

Sincerely,

Kay Toolson
CEO
Monaco RV, LLC


Jack Allen
President
Navistar North American Truck Group
 
A bit of double talk here:

We are proud to say that what you love about Monaco won't change, including providing the best customer care in the industry.

While Monaco RV, LLC did not assume Monaco Coach Corporation's liabilities, including existing coach warranties, we'll do what we can to stand behind you with parts and support for your product.
 
The best news in the release is that Monaco parts and service will be reopening.
 
It will be interesting to see if the ACTION(s) speak just as loud as the WORDS. 

Not that I am a cynic or anything.....
 
I've read reports of people calling Monaco service and actually getting help.  So all is not lost.
 

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