OK, so 11 months ago my fiance & I purchased a Bounder 38p from Tom Raper in Cincy. They had the RV for over a month after we purchased it to fix a list of issues we found and wanted fixed prior to our trip out west last year. Most of the issues they didn't fix, claimed it couldn't be fixed or just did a crappy job working on it. So After our trip we took it back to Tom Raper & same deal.... crappy job. So then the last week of Sept we took it to the Richmond Tom Raper (they have a paint/body shop, coach needed paintwork) & it wasn't completed until 1-2 months ago. They called us & stated it was ready to go & upon inspection same story, most issues were not touched & what they did was half a$$ed. We didn't take the coach with us since some of the items needed fixed before we took the kids on spring break & again.... upon picking it up they tried pulling stuff over our head & did a crappy job.
We were dealing with the manager of the serv. dept & went above him to the director of operations. Of coarse the director of operation will not return call or anything..... so we contact fleetwood's customer service department who does return calls/emails......... The people at Raper are to bust to talk to use but they will talk to Fleetwood..... dam it is frustrating.
Some of the issues are minor & I feel others are not so minor .... poor job installing walpaper, wood trim etc while other issues include no screen in one of the windows, leather wearing off couch & drivers seat (RV has 6K miles), rust around many of the storage compartment doors, sealant leaking out 1 window, trim coming off outside of coach, loud resonating noise when above 55mph, loud air noise from passenger front window, laminant floor under washer/dryer coming up & the list goes on for a long time.........
We are 11 months into owning this RV with the mfg warrante from fleetwood about to expire the end of this month. Any ideas on what we should do? Someone mentioned to me about claiming it under Indiana's Lemon Law but not sure how that would work since we actually purchased it in Ohio.
Should I contact a attorned to see what they think should be done?
We were dealing with the manager of the serv. dept & went above him to the director of operations. Of coarse the director of operation will not return call or anything..... so we contact fleetwood's customer service department who does return calls/emails......... The people at Raper are to bust to talk to use but they will talk to Fleetwood..... dam it is frustrating.
Some of the issues are minor & I feel others are not so minor .... poor job installing walpaper, wood trim etc while other issues include no screen in one of the windows, leather wearing off couch & drivers seat (RV has 6K miles), rust around many of the storage compartment doors, sealant leaking out 1 window, trim coming off outside of coach, loud resonating noise when above 55mph, loud air noise from passenger front window, laminant floor under washer/dryer coming up & the list goes on for a long time.........
We are 11 months into owning this RV with the mfg warrante from fleetwood about to expire the end of this month. Any ideas on what we should do? Someone mentioned to me about claiming it under Indiana's Lemon Law but not sure how that would work since we actually purchased it in Ohio.
Should I contact a attorned to see what they think should be done?