Going to make this as short as possible, while giving you all the details of the issue and what I have done.
Fired up the generator to fuel up my ATV at the house. Just as I was finishing fueling up, the Generator died. When I tried to restart, it ran for a few seconds and quit. Finally figured out the fault code and it was "13" "UNDERVOLTAGE FAULT"--Fix is to reduce the number of connected appliances. Sounds easy, but NOTHING was on???
Checked and cleaned plug--No Change
Checked and verified it was getting fuel--No change
Except it looked like it was going to stay running, BUT after a 1-3 minutes it died again. This time it was fault code "38" OVERCURRENT FAULT"--Fix is to reduce the number of connected appliances and check appliances for proper operation. Again nothing was on, but I plugged into the house and Fridge, microwave, and A/C all seem to work fine.
Restart of generator and it just shuts down after a few seconds and now went back to the "13 fault code"
When I prime the generator the fuel pump definitely is working. It seems as if when I prime it for 10-30 seconds it runs and then dies, almost like the fuel pump is not working when the generator starts but works when holding the prime button. After checking to ensure it was getting fuel I actually was trying to hold my hand on the pump to see if I could feel it running, but that was the time the generator stayed running for a few minutes...Not to mention that 'theory' does not match up with the fault codes I am getting.
I am at a loss and not happy this fathers day. We have (had) plans to leave Thursday, but a dealer will probably take weeks to get me in and I am worried I am screwed...
In edit: Generator has 117 hours and oil was changed at 106 hours.
I flipped my master battery kill switch off and started the generator. Generator was running fine and then I turned the master battery switch back on. Could immediately tell there was a bit of a load on the generator and RPMs fluctuated a bit and off went the generator again. Back to the 38 fault code. Just prior to that I checked all the battery connections and they looked good, clean, and tight.
Still digging, hope that helps you help me...
Wishful thinking, just went to try again with a heavier load since I saw that in the converter manual, and it turns out I was full of it...Back to the drawing board.
Thinking it is a generator issue since all seemed to be OKAY on house power when I plugged in....
Oh and I am back to a 13 fault code...