We were at the dealer yesterday to have 16 problem items taken care of on our Voyage bought new in April 2010. The dealer did a great job yesterday (still 3 items not repaired, but that's not the dealers fault. The dealer took care of some items that were not really warranty issues. The main item on the list, a window that needed replacing because of moisture between the glass. Winnebago gets a failing grade on this one. We knew from day one the window needed replacing and the dealer ordered the window day one. The window was well over a month before the dealer got it. Due to travels we just returned to the dealer yesterday for repairs.
The short story is the replacement window is slightly smaller than the original and Winnebago knew that. Full body paint is applied after the windows are installed. So the paint is only to the edges of the window frame. When a smaller window is installed a gap of unpainted area is left to show. The dealer called Winnebago expecting to hear have the area above the window repainted. Well no deal, Winnebago told the dealer to put a large bead of butyl sealant over the unpainted area to cover it up. Neither the dealer or I felt that was the correct fix and it would not look good. The dealer is now trying to find a place that will repair the original window and then will reinstall it. So some time down the road we are hoping to get our old repaired window put back in.
The short story is the replacement window is slightly smaller than the original and Winnebago knew that. Full body paint is applied after the windows are installed. So the paint is only to the edges of the window frame. When a smaller window is installed a gap of unpainted area is left to show. The dealer called Winnebago expecting to hear have the area above the window repainted. Well no deal, Winnebago told the dealer to put a large bead of butyl sealant over the unpainted area to cover it up. Neither the dealer or I felt that was the correct fix and it would not look good. The dealer is now trying to find a place that will repair the original window and then will reinstall it. So some time down the road we are hoping to get our old repaired window put back in.