Smoky
Well-known member
Just thought I would pass this on.
I had a problem with a book download today and Amazon informed me that the problem is widespread and they are working on it. They advised to wait until after 9 pm Mountain time this evening before using the Kindle for a direct download. What happens is that downloads get frozen on the Kindle. Then even if you try to correct it by doing a second download via the PC, the status remains frozen on the Kindle until you clear it by turning the on off button and holding it for 20 seconds to invoke a reboot.
So until 9 pm this evening (mountain time) do any book downloads via laptop or desktop and then transfer to your Kindle. If you try downloading direct to the Kindle it may work as the problem is intermittent. But if it doesn't, you then have to reboot the Kindle (see above) to clear it and then download to PC and transfer via USB.
Smoky
I had a problem with a book download today and Amazon informed me that the problem is widespread and they are working on it. They advised to wait until after 9 pm Mountain time this evening before using the Kindle for a direct download. What happens is that downloads get frozen on the Kindle. Then even if you try to correct it by doing a second download via the PC, the status remains frozen on the Kindle until you clear it by turning the on off button and holding it for 20 seconds to invoke a reboot.
So until 9 pm this evening (mountain time) do any book downloads via laptop or desktop and then transfer to your Kindle. If you try downloading direct to the Kindle it may work as the problem is intermittent. But if it doesn't, you then have to reboot the Kindle (see above) to clear it and then download to PC and transfer via USB.
Smoky