After Hurricane Charlie went through here in 2004 my RV, at the time, spent 8 months at North Trail getting repaired. Their biggest problem is lack of sufficient service bays and lack of qualified techs. They actually do a lot of service work, even oil changes and body work outdoors. They were scheduled to build a new 30+ bay service facility but financial difficulties got in their way. If you go to their website they have an aerial view and the service department is the building in the upper left side....... I can tell you back then they sent my RV to an off site place for front end alignment. Maybe they now have a new balancer on site.
I suspect your biggest problem will be getting in there, unless you already have an appointment. You must remember about a million or so RV's come down this way every winter and if 5%- 10% need repairs there just ain't enough dealers to handle the work.
There is a sizable Ford dealer in Fort Myers that I believe can handle and does handle RV repairs.. Sam Galloway Ford.
Good luck to you and stay safe.