SargeW
Site Team
Tonight was the last night of the GNR, and all in all it was a good rally. The heat and humidity kicked up pretty good for a few days which really limited the time we spent out doors, but we were still able to work around it. The new rigs were interesting, but there is a strong lean towards putting more residential refers in the larger rigs. Even in the new 36' Journey and Meridian were sporting residential refers. My own preference is I don't care for it for our type of camping. I don't want to maintain that big battery bank constantly to keep the refer going, but that is just me.
Service at the rally was pretty easy to get into this year as well. Attendance was down some so that may have been the reason. A couple of great acts played at the rally this year. The Diamonds played Wednesday night and Joe Diffie played Thursday night. Both concerts were great.
I had the opportunity to get some great service from some of the vendors here as well. Fantastic Fan provided some new feet for my Endless Breeze fan, the Carefree of Colorado Rep (my patio awning supplier) came out and diagnosed my wind sensor on my patio awning as being bad, and the Shure Flo rep provided a new, not yet available 3.0 GPM pump to replace my weaker 2.8 GPM pump. The new pump has a beefier motor and a fourth pressure chamber in the pump head that will greatly reduce the vibration of the other pump by bleeding pressure off of the pump head when the faucet is just partially opened. This pump is now standard issue for all Winnebago's starting with the 2012 model year. All of these items were provided free of charge by the vendors. This is just another good reason to come to the rally as the vendors are very easy to deal with and often will make "good will" adjustments on items that they carry.
Winnebago customer service also stepped up on various items on the rig. First they replaced the outside DVD player, as the current one had lost it's digital readout and just had a blank screen. They also spend seven hours trying to kill the squeak from the stainless wheel liners that I have had since the rig was new. Interestingly, they found that when they removed the wheel liners that they had been rubbing so bad on the steel wheels that they had nearly worn through 4 of the wheel weights.
The jury is still out if their fix will be successful AND permanent. And they also are replacing a door on the pantry in the kitchen. We had just noticed that the existing door had developed a crack in the middle as a result of the wood grain splitting. Again, all of these issues were handled on a "good will" basis. My coach is about a month out of warranty, so all of them could have been turned down. But making the drive to Iowa and participating in the rally is worth something, it shows a real interest in maintaining the relationship with the manufacturer.
And even if your rig is a lot out of warranty, being a WIT member means a 10% discount off on all parts and the labor rate is better here at the factory than at most dealers. If you haven't been to the rally before it really is worth the trip, and if you haven't been lately maybe it's time to come back for a visit.
And besides all that, there are lots of great friendly people here. It's definitely worth the trip.
Sarge
Service at the rally was pretty easy to get into this year as well. Attendance was down some so that may have been the reason. A couple of great acts played at the rally this year. The Diamonds played Wednesday night and Joe Diffie played Thursday night. Both concerts were great.
I had the opportunity to get some great service from some of the vendors here as well. Fantastic Fan provided some new feet for my Endless Breeze fan, the Carefree of Colorado Rep (my patio awning supplier) came out and diagnosed my wind sensor on my patio awning as being bad, and the Shure Flo rep provided a new, not yet available 3.0 GPM pump to replace my weaker 2.8 GPM pump. The new pump has a beefier motor and a fourth pressure chamber in the pump head that will greatly reduce the vibration of the other pump by bleeding pressure off of the pump head when the faucet is just partially opened. This pump is now standard issue for all Winnebago's starting with the 2012 model year. All of these items were provided free of charge by the vendors. This is just another good reason to come to the rally as the vendors are very easy to deal with and often will make "good will" adjustments on items that they carry.
Winnebago customer service also stepped up on various items on the rig. First they replaced the outside DVD player, as the current one had lost it's digital readout and just had a blank screen. They also spend seven hours trying to kill the squeak from the stainless wheel liners that I have had since the rig was new. Interestingly, they found that when they removed the wheel liners that they had been rubbing so bad on the steel wheels that they had nearly worn through 4 of the wheel weights.
The jury is still out if their fix will be successful AND permanent. And they also are replacing a door on the pantry in the kitchen. We had just noticed that the existing door had developed a crack in the middle as a result of the wood grain splitting. Again, all of these issues were handled on a "good will" basis. My coach is about a month out of warranty, so all of them could have been turned down. But making the drive to Iowa and participating in the rally is worth something, it shows a real interest in maintaining the relationship with the manufacturer.
And even if your rig is a lot out of warranty, being a WIT member means a 10% discount off on all parts and the labor rate is better here at the factory than at most dealers. If you haven't been to the rally before it really is worth the trip, and if you haven't been lately maybe it's time to come back for a visit.
And besides all that, there are lots of great friendly people here. It's definitely worth the trip.
Sarge