FYI, Thor Motorhomes has a 24 hour tech support, how nice.

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MotorhomeMax

Member
Joined
Jun 15, 2010
Posts
22
I just found out, I needed to reset my awning controller so I thought I'd give them a call. Expecting to leave a message and to my surprise they have true in house tech support 24 hours, 7 days a week. A few minutes later I was talking to Thor RV technician who knew exactly where to reset it... The phone number is 800-860-5628. Here's the webpage: http://thormotorcoach.com/company.php

I hope all the motorhome manufacturers follow suit, this is a giant step forward in owner support.
 
I just received a phone call from them last week to inform me about the 24/7 support since I purchased mine a couple months ago. This is a really good thing to have, especially if you are away from home and have a problem that you can't figure out.

BTW, were the techs at least here in the states?

 
Yes, I talked to an actual tech from their repair center in Elkhart, Indiana. Since become Thor Motor Coach they have made a big change from have average customer service to, in my opinion the best... certainly of the manufactures still in business today. I wife even mailed them a nice letter expressing how pleased with what they have done.
 
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