First of all, let me say that I really feel for anyone out there with a Pleasure Way Excel that they have difficulty steering. Secondly, I sadly must tell you that Pleasure Way could care less and told me so in a letter in response to my complaints regarding my 2006 Excel TS. Here is the response to the letter I sent asking Pleasure Way to compensate me for the repairs to the suspension that I was forced to make in order to be able to drive my Excel.
"In response to your letter dated September 8, 2012 I?m sorry but Pleasure-Way is not responsible for your 2006 Excel. I sense your frustration and am sorry you experienced it. Steering and handling of motorhomes I compare it to bed mattresses. What I may feel as too firm you may interpret as too soft. As you are aware, for every person that feels their handling is not adequate there are many more that are satisfied. The Econoline van chassis is scheduled to be discontinued by Ford in 2013. This is why we made a transmission to the dual rear wheel cut away chassis. I?m sorry this is not the response you were looking for.
Regards
Dean Rumpel
VP Pleasure-Way Ind.
So, since Pleasure Way has decided to leave all of us out in the cold, I found a suspension shop that was able to resolve all the steering and stability issues so that you can now travel down the road with my Excel at 75 mph with one finger on the wheel...not that I would recommend doing that. I can honestly say that my Excel was so bad that even at 55 mph, we nearly lost control twice due to wander and unresponsive steering and it was a case of white knuckling anytime we took it anywhere.
I have attached the list of things that should be done to make your Excel safe to drive.
"In response to your letter dated September 8, 2012 I?m sorry but Pleasure-Way is not responsible for your 2006 Excel. I sense your frustration and am sorry you experienced it. Steering and handling of motorhomes I compare it to bed mattresses. What I may feel as too firm you may interpret as too soft. As you are aware, for every person that feels their handling is not adequate there are many more that are satisfied. The Econoline van chassis is scheduled to be discontinued by Ford in 2013. This is why we made a transmission to the dual rear wheel cut away chassis. I?m sorry this is not the response you were looking for.
Regards
Dean Rumpel
VP Pleasure-Way Ind.
So, since Pleasure Way has decided to leave all of us out in the cold, I found a suspension shop that was able to resolve all the steering and stability issues so that you can now travel down the road with my Excel at 75 mph with one finger on the wheel...not that I would recommend doing that. I can honestly say that my Excel was so bad that even at 55 mph, we nearly lost control twice due to wander and unresponsive steering and it was a case of white knuckling anytime we took it anywhere.
I have attached the list of things that should be done to make your Excel safe to drive.