LCP said:I have just purchased a new camping trailer and would like to know about EMERGENCY/ROAD/TOWING SERVICES and which ones are suggested. Thanks for your help. LCP
blueblood said:I've had and used both Good Sam and CoachNet. CoachNet wins hands down. Good Sam provided improper tow/service trucks on two oocasions I used them. In both cases I discussed with them at length what was needed and they agreed and then sent out wrong equipment and in addition had a hard time finding any one to come out. Coach Net technicians understood the problem and gave guidance to their staff as to the equipment needed and on three occassions I needed help they provided right stuff and had them there in less than an hour each time.
I've removed my comments since in retrospect I'm not 100% sure it was GS. I did have both services for several years until just a couple of months ago but unless I go back into my archives I can't be sure I'm being fairand accurate. I have used Coach Net for last three occassions including one here in SC two weeks ago with excellent results.DonJordan said:blueblood said:I've had and used both Good Sam and CoachNet. CoachNet wins hands down. Good Sam provided improper tow/service trucks on two oocasions I used them. In both cases I discussed with them at length what was needed and they agreed and then sent out wrong equipment and in addition had a hard time finding any one to come out. Coach Net technicians understood the problem and gave guidance to their staff as to the equipment needed and on three occassions I needed help they provided right stuff and had them there in less than an hour each time.
Interesting! We have used Good Sam RV Emergency service with both of our coaches since 1993. Our first coach was a 36 Ft HMC Hawk diesel pusher and our current coach is a 40 Ft. Monaco Dynasty Regent. We have had to use the Good Sam towing service on both coaches and have had nothing but good results. When I made it clear that they needed to send a big-rig tow truck that's what we got. Service was usually prompt. Once we needed a tow with the Monaco when we were on CA-20 half way between I-5 and US-101. They sent a big rig tow truck from Santa Rosa, nearly 100 miles away, and then towed us to the nearest Cummiins warranty shop 100 miles back to I-5 and then north on I-5 to the Cummins dealer's. By the time we were finished it was 11PM and the tow diriver had over 200 miles to get back to his base. It was late so we offered to buy hiim dinner. He turned us down as he had to get back to base ASAP. Personally, I'd call this kind of service above and beyond the norm ;D ;D. There was no extra charge for the long distance tow or the overtime hours for the driver. We just signed the paperwork and never heard any more about it. That one tow alone more than paid the cost of GS Emergency service for several years!!