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Author Topic: Nexus RV  (Read 26657 times)

John Beard

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Re: Nexus RV
« Reply #30 on: February 23, 2014, 06:49:41 AM »
Have not spoken with Rueben, but have dealt extensively with Kirk, the service manager and Brandy who is our service advisor.  They are very pleasant and always say the right things, but the follow through is non-existent.  Dropped our coach off this morning for further warranty repairs.  We will see how things go . . .

When I take my coach in for service at Findlay, I have learned a couple of things, first of all be as specific and as detailed as possible with any needed work. Secondly, ask specifically when the coach will be taken into a bay; I always specifically ask if my motor home will be sitting for a day or two, or will I be seen on my appointment day. And go talk to Reuben, send him an email, or better yet a hand written letter (registered gets their attention real quick) and voice your specific needs to him. I know for a fact that Reuben does not like to get letters about the service department. As a last resort, write Cliff Findlay at the corporate office...you will get results.

As a result of me being very proactive (PIA) when I take my coach in, I am getting pretty good results.

Reuben Figueroa , General Manager
rfigueroa@findlayauto.com
(877) 730-0751

Cliff Findlay
Findlay Automotive Group
310 North Gibson Road
Henderson, NV 89014
John & Susan
2014 Winnebago Aspect 30J
2005 Jeep Wrangler X, Toad, a little modified
Northwest Las Vegas, NV

troyi

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Re: Nexus RV
« Reply #31 on: February 23, 2014, 12:04:34 PM »
It is a real shame that folks would have to take such actions in order to get good customer service.  I am quickly learning this is a real problem among RV dealerships and service providers.

My folks just attempted to purchase a new Winnebago from McMahon's in Palm Desert.  They made certain the dealer knew all of the problems I had with Findlay (which have been extensive), and were assured they would not have similar issues as McMahon's would go through the coach and correct any problems before they were even told to come pick it up.  After being assured the coach they specially ordered had arrived and was ready, they traveled two hours to pick it up only to find it was not even their coach.  The one they were showed was missing several options.  Yet, the salesman tried to tell them they did not order those items until my folks produced a copy of the spec sheet showing the options they ordered (such as an oven that was missing).

My experience along with stories like this leads me to several general questions.  Why do RV'ers tolerate such poor customer service?  What rights to customers have against dealers and servicers when issues like these arise? This forum should have a section specifically for folks to comment on the good and bad they have experienced at dealers and service shops.
2013 Fleetwood Terra 31TS
Toad 2014 Jeep Wrangler Rubicon

TallRVGuy

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Re: Nexus RV
« Reply #32 on: May 22, 2016, 07:32:40 PM »
Bringing this thread to a current status and bringing it back to Topic .. Nexus ..

I am looking at the Nexus Ghost and their Bentley Diesel pusher for fulltime use. Does anyone have any experience with one of these Nexus products?

b17drvr

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Re: Nexus RV
« Reply #33 on: July 05, 2016, 09:15:16 PM »
I have a Ghost 34DS and like it.  I had a few minor warranty items and they were taken care of.   The unit is solidly built and a lot of torque.   

MYRV2

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Re: Nexus RV
« Reply #34 on: July 07, 2016, 11:53:05 AM »
After a lot of searching, and a lot of questions back and forth, we've changed gears once again, and are looking at the Nexus Viper 29V and the Winnebago Aspect 30J. Nexus puts the 29V in the B+ Class (http://www.nexusrv.com/viper29v_photogallery.php). The Winnebago Aspect is a Class C (http://www.findlayrv.com/new/Winnebago/2014-Winnebago-Aspect-las-vegas-nv-729c17570a0a00491003b61c5a5a8d9a.htm).

The Winnebago is currently available at our local Winnebago Dealer, the Viper must be ordered and is 8-10 weeks out.
The Viper can be modified in manufacturing to our specific needs and desires. We can eliminate the dinette and have two Lambright Recliners installed ($2,500.00) (http://www.braddandhall.com/productcart/pc/catalog/lazyrelaxred_2275_large.jpg)
The floor plans are very similar. (http://www.nexusrv.com/viper29v_floorplan.php and http://www.gowinnebago.com/products/2014/aspect/floorplans/)
The Viper does NOT have night stands next to the bed, the Aspect does.
The Aspect has a "Sleep Number" style bed, the Viper we can upgrade to the Sleep Number mattress ($1,400.00)
The Viper does not have the aluminum cover over the awning, the Aspect does.
Both are LED throughout
The Televisions and mounting in the Viper are better.

Winnebago has decades producing motor homes and has an extensive dealership network. Nexus has been in business since 2010 and relies on independent service shops for warranty work.

It's decision time in order to do some traveling this summer...I sure wish I had an accurate crystal ball... :-\

where are you in the northwest? i'm off w.ann road...

bump...also interested in the bently dp
« Last Edit: July 07, 2016, 11:55:30 AM by MYRV2 »
2004 alpine 400 hp 1200 tq dp
towing 216 jeepjku, or triple axel custom inclosed

butch50

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Re: Nexus RV
« Reply #35 on: July 07, 2016, 01:03:34 PM »
I don't have my Nexus Ghost 36DS yet as they have not finished it yet. Should be finished by July 20/21. It just got back from the paint shop and is waiting a few more parts to come in.

Went to the factory and looked at the assembly then we ordered it back on 5/3/16. We had the Hide A Bed taken out and had them install theater seating in place of it. We didn't need the additional sleeping area. We also had them take the bunk beds out and had closets in there place. We have a huge wardrobe area now. The bunk beds were around 6' so we added that much wardrobe space plus drawers under the wardrobe. They beefed up the bottom on the wardrobe so we could carry my wife's embroidery machine. We bought her a new smaller one for travel as her main one was just to big to lug around all the time. This wardrobe is in addition to the ones that were already in the bedroom. There is no way we well ever fill them up but it well be nice to have it. We had them omit the decals on the exterior of the unit as they just fade and crack with time. We had some other things done to it. That is a lot of the reason we went with Nexus as they well let you change things. I was originally going to have them install a Nova Kool 12VDC Danfoss compressor fridge in it but after checking they could not install it as it was not RVIA. It is made in Canada and is CSA approved. I really wanted to go to that so I didn't have to mess with the absorption fridge. The Nova Kool would also eliminate the need to have holes for the vents on the outside of the coach. But we ending up going with the stock fridge which in the Ghost is a Norcold 12 cu ft with an ice make and water in the door.

MYRV2, If I remember reading your posts before you are somewhat limited to  a 34' unit. The Bentley is over that. It is a little over 35' and it is also running the 6.7 Cummins and 360 HP.
Butch

I try to always leave doubt to my ignorance rather than prove it

2017 Ram Mega Diesel Dually
2018 Grand Design Reflection 303RLS

MYRV2

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Re: Nexus RV
« Reply #36 on: July 07, 2016, 01:11:02 PM »
I don't have my Nexus Ghost 36DS yet as they have not finished it yet. Should be finished by July 20/21. It just got back from the paint shop and is waiting a few more parts to come in.

Went to the factory and looked at the assembly then we ordered it back on 5/3/16. We had the Hide A Bed taken out and had them install theater seating in place of it. We didn't need the additional sleeping area. We also had them take the bunk beds out and had closets in there place. We have a huge wardrobe area now. The bunk beds were around 6' so we added that much wardrobe space plus drawers under the wardrobe. They beefed up the bottom on the wardrobe so we could carry my wife's embroidery machine. We bought her a new smaller one for travel as her main one was just to big to lug around all the time. This wardrobe is in addition to the ones that were already in the bedroom. There is no way we well ever fill them up but it well be nice to have it. We had them omit the decals on the exterior of the unit as they just fade and crack with time. We had some other things done to it. That is a lot of the reason we went with Nexus as they well let you change things. I was originally going to have them install a Nova Kool 12VDC Danfoss compressor fridge in it but after checking they could not install it as it was not RVIA. It is made in Canada and is CSA approved. I really wanted to go to that so I didn't have to mess with the absorption fridge. The Nova Kool would also eliminate the need to have holes for the vents on the outside of the coach. But we ending up going with the stock fridge which in the Ghost is a Norcold 12 cu ft with an ice make and water in the door.

MYRV2, If I remember reading your posts before you are somewhat limited to  a 34' unit. The Bentley is over that. It is a little over 35' and it is also running the 6.7 Cummins and 360 HP.
i'm over 35' right now . with the mirrors sticking out the front
Iwas gonna call and see what abigger motor would cost...it already has the 3000 trans...but I think they are already over priced...if you buy a 225k plazzo.. you can get one in the 150k range...they want 190k plus everything is an add on....
2004 alpine 400 hp 1200 tq dp
towing 216 jeepjku, or triple axel custom inclosed

butch50

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Re: Nexus RV
« Reply #37 on: July 13, 2016, 10:59:17 PM »
I just got back to the thread and thought I would respond.

The Plazzo also only has a 5000# towing package compared to the Bentley 10,000#. The biggest Plazzo has a 340 HP and 700 lb ft  torque Cummins and the Bentley is 360 with 800. I know the Bentley has the 3000 Allison nd the Plazzo has a MH2500. The Plazzo has a Freightliner XC-S chassis where the Bentley has the Freightliner XCR Raised Rail chassis which gives it bigger storage compartments and it is a more expensive chassis. Quite a few differences between them. Plazzo has a TPO roof the Bentley has a fiberglass. The Bentley has front air disc brakes and the Plazzo has air drum brakes.

In order to compare you have to move up to the Thor Tuscany. This one uses the same chassis and the same engine and is rated for 10,000 towing capacity like the Bentley. These have a MSRP of about $290,000. 2016 models on sale for $180,000. prices.

Not trying to argue but like to keep things on an even playing field. Comparing apples to apples.
Butch

I try to always leave doubt to my ignorance rather than prove it

2017 Ram Mega Diesel Dually
2018 Grand Design Reflection 303RLS

MYRV2

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Re: Nexus RV
« Reply #38 on: July 14, 2016, 04:05:22 PM »
I just got back to the thread and thought I would respond.

The Plazzo also only has a 5000# towing package compared to the Bentley 10,000#. The biggest Plazzo has a 340 HP and 700 lb ft  torque Cummins and the Bentley is 360 with 800. I know the Bentley has the 3000 Allison nd the Plazzo has a MH2500. The Plazzo has a Freightliner XC-S chassis where the Bentley has the Freightliner XCR Raised Rail chassis which gives it bigger storage compartments and it is a more expensive chassis. Quite a few differences between them. Plazzo has a TPO roof the Bentley has a fiberglass. The Bentley has front air disc brakes and the Plazzo has air drum brakes.

In order to compare you have to move up to the Thor Tuscany. This one uses the same chassis and the same engine and is rated for 10,000 towing capacity like the Bentley. These have a MSRP of about $290,000. 2016 models on sale for $180,000. prices.

Not trying to argue but like to keep things on an even playing field. Comparing apples to apples.

palozzo has a 10k hitch...the comparison was not to the plazzo... a refferance to the 35% off list

bently says they cut out the middle man... but don't discount 35% off their price, and at 190k everything is an added up on top of that

what I was wondering was what about of discount they offfer, but it looks like none
2004 alpine 400 hp 1200 tq dp
towing 216 jeepjku, or triple axel custom inclosed

butch50

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Re: Nexus RV
« Reply #39 on: July 14, 2016, 04:38:42 PM »
The Plazzo may have a 10K hitch but look at their specs page and it shows a GVWR and the GCWR of only 5k difference. Also hearing other people talk, they do offer some dealing room. You have to talk to them you can't just believe that they won't. Like the original poster said he made them an offer of 10% less than they have listed and they ended up accepting it but in the mean time the OP decided to go with a Winnebago instead so he wouldn't have to wait for it to be built.

So if you look at the Tuscany that is on the same comparable chassis as the Bentley and the same trans and engine and air disc brakes on the front then you well see that they are offering it for a discount. The Tuscany is showing a list of $280,000, so the $190,000 is quite a difference in price to begin with. I think you have to stop comparing it to the Plazzo as they are not the same size units to get to the end price after discount. Take a look at both specs like I did and then you can see what coaches to compare to the Bentley. If you want to compare where the price ends up after the discount then start with the same class of rig, please. Again compare apples and apples.

Sure I can compare other rigs that don't have the same specs and come up with the same comparison as you did. You need to find one on the same chassis, same engine, same trans to compare.

If you take the Thor Tuscany which is a favorable comparison and take 30% off their MSRP is $84,000. So you end up with a price of around $200,000. Looks like that is pretty much the same price as the Bentley. Please look at the Thor site and do some comparison between the proper rigs.

Really all of this is just a moot discussion with you as you are already trying to buy your Winnebago back so why do you care anyway you are not buying either the Plazzo or Bentley.



Butch

I try to always leave doubt to my ignorance rather than prove it

2017 Ram Mega Diesel Dually
2018 Grand Design Reflection 303RLS

MYRV2

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Re: Nexus RV
« Reply #40 on: July 15, 2016, 05:04:31 PM »
The Plazzo may have a 10K hitch but look at their specs page and it shows a GVWR and the GCWR of only 5k difference. Also hearing other people talk, they do offer some dealing room. You have to talk to them you can't just believe that they won't. Like the original poster said he made them an offer of 10% less than they have listed and they ended up accepting it but in the mean time the OP decided to go with a Winnebago instead so he wouldn't have to wait for it to be built.

So if you look at the Tuscany that is on the same comparable chassis as the Bentley and the same trans and engine and air disc brakes on the front then you well see that they are offering it for a discount. The Tuscany is showing a list of $280,000, so the $190,000 is quite a difference in price to begin with. I think you have to stop comparing it to the Plazzo as they are not the same size units to get to the end price after discount. Take a look at both specs like I did and then you can see what coaches to compare to the Bentley. If you want to compare where the price ends up after the discount then start with the same class of rig, please. Again compare apples and apples.

Sure I can compare other rigs that don't have the same specs and come up with the same comparison as you did. You need to find one on the same chassis, same engine, same trans to compare.

If you take the Thor Tuscany which is a favorable comparison and take 30% off their MSRP is $84,000. So you end up with a price of around $200,000. Looks like that is pretty much the same price as the Bentley. Please look at the Thor site and do some comparison between the proper rigs.

Really all of this is just a moot discussion with you as you are already trying to buy your Winnebago back so why do you care anyway you are not buying either the Plazzo or Bentley.
which one are you buying..
which one are you buyingpalozzo has a 10k hitch...the comparison was not to the plazzo... a refferance to the 35% off list

bently says they cut out the middle man... but don't discount 35% off their price, and at 190k everything is an added up on top of that

what I was wondering was what amount  of discount they offfer, but it looks like none
« Last Edit: July 15, 2016, 05:06:30 PM by MYRV2 »
2004 alpine 400 hp 1200 tq dp
towing 216 jeepjku, or triple axel custom inclosed

butch50

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Re: Nexus RV
« Reply #41 on: July 15, 2016, 08:09:52 PM »
Steve,

Why is it so hard for you to understand just because I put a 10K hitch does not mean the MH itself is rated to tow a 10K load. I could put a 20K hitch or a 50K hitch on a rig it does not mean it is capable of doing it though. The capabilities are dependent on the rest of the rig.

Please take a look at the Spec sheet that I'm going to post a link to for the Plazzo. Take a look at the GVWR and then the GCWR. Some of them are only rated from the GVWR to the GCWR at 4K the longer ones are rated for 5K.

https://thormotorcoach.com/palazzo/specs/

Please take a look at these specs that the manufacturer has posted they for there for a reason.

Then take a look at the Tuscany specs and you well see that these rigs are rated for a 10K towing capacity.

https://thormotorcoach.com/tuscany/xte/specs/

So now if you are with me this far found out what the MSRP is for the Tuscany and you well find that they are asking $280,000 for it and if you take your 35% off that you think you are going to get it comes right in about $200,000. Now this is comparable to the Bentley at $190,000 and this is what you should be comparing to get a like for like comparison. Not the Plazzo that you seem to be so hung up on to compare against the Bentley.

I am not getting the Bentley I'm buying a Super C Ghost 36DS as my previous post stated. I did get some more off their price. As I got more for my trade in then was book and they did some extras for me with out any extra charge. So it is very hard to figure out how much more discount I got.

If you are so interested in the Bentley why don't you call them and see what their bottom price is. I can't tell you how much their are willing to deal on the Bentley but they are selling everyone of them that they are making. They don't even have a display unit, all they had when I was there was another owners rig that they had not picked up yet.

This is the end of the discussion for me. You are not willing to go look at the specs for yourself. I can lead a horse to water but I sure can't make him drink and I think this is about where we are at in this thread so don't expect me to respond. I have tried every why I know of to try you to compare the proper rig for a fair comparison and you keep refering to a different rig. I give up and refuse to hit my head against the wall anymore. It hurts to much and I am kind of dense but after a while I do get the idea that you are not willing to change your mind so have at it.
Butch

I try to always leave doubt to my ignorance rather than prove it

2017 Ram Mega Diesel Dually
2018 Grand Design Reflection 303RLS

MYRV2

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Re: Nexus RV
« Reply #42 on: July 16, 2016, 09:57:04 AM »
Steve,

Why is it so hard for you to understand just because I put a 10K hitch does not mean the MH itself is rated to tow a 10K load. I could put a 20K hitch or a 50K hitch on a rig it does not mean it is capable of doing it though. The capabilities are dependent on the rest of the rig.

Please take a look at the Spec sheet that I'm going to post a link to for the Plazzo. Take a look at the GVWR and then the GCWR. Some of them are only rated from the GVWR to the GCWR at 4K the longer ones are rated for 5K.

https://thormotorcoach.com/palazzo/specs/

Please take a look at these specs that the manufacturer has posted they for there for a reason.

Then take a look at the Tuscany specs and you well see that these rigs are rated for a 10K towing capacity.

https://thormotorcoach.com/tuscany/xte/specs/

So now if you are with me this far found out what the MSRP is for the Tuscany and you well find that they are asking $280,000 for it and if you take your 35% off that you think you are going to get it comes right in about $200,000. Now this is comparable to the Bentley at $190,000 and this is what you should be comparing to get a like for like comparison. Not the Plazzo that you seem to be so hung up on to compare against the Bentley.

I am not getting the Bentley I'm buying a Super C Ghost 36DS as my previous post stated. I did get some more off their price. As I got more for my trade in then was book and they did some extras for me with out any extra charge. So it is very hard to figure out how much more discount I got.

If you are so interested in the Bentley why don't you call them and see what their bottom price is. I can't tell you how much their are willing to deal on the Bentley but they are selling everyone of them that they are making. They don't even have a display unit, all they had when I was there was another owners rig that they had not picked up yet.

This is the end of the discussion for me. You are not willing to go look at the specs for yourself. I can lead a horse to water but I sure can't make him drink and I think this is about where we are at in this thread so don't expect me to respond. I have tried every why I know of to try you to compare the proper rig for a fair comparison and you keep refering to a different rig. I give up and refuse to hit my head against the wall anymore. It hurts to much and I am kind of dense but after a while I do get the idea that you are not willing to change your mind so have at it.


first off, sorry for the way I typed my post... and I can see where you are going with your reply...
I should never have used the word PALAZZO

there is no way to compare a nexus Bently to a Palazzo... I totally agree...

 the compairison was the standard to pricing.... the motorhome industry has a 25 and more percent of mark up... where the auto is more like 10%

with bently, what I noticed was the mark up is more like the auto.... the msrp doesnot include options,... and the options they have come standard on most coaches...

my last new purchase,,.. their was only 2 options over msrp, and ever coach on the lot has them....I personaly did not want a 2,000 dollar over head drop down bunk..but with it as an option.... they are able to advertise a cheeper msrp..


 when I looked a the bently... there was a whole page of options, and the 190k price was just to get you started....

again.... not try'n to compare coaches... but the way they are priced... bently has a different way then the standard of the industry
2004 alpine 400 hp 1200 tq dp
towing 216 jeepjku, or triple axel custom inclosed

Jack2121

  • Posts: 2
Re: Nexus RV
« Reply #43 on: September 29, 2017, 11:55:12 PM »
Hello all I'm new to this site and recently purchased a 2018 Nexus 25V viper E450 and like most new buyers had minor to moderate repairs done to our new coach. However, the first thing we realized from the moment we first drove our coach was the sway produced particularly at highway speeds. Upon doing research and talking to several RV mechanics we realized when ford builds the cutaway they have no idea what the end manufacturer is going to make out of it. So how can ford tune the suspension when they don't know what the final product will be. So basically ford uses stock sway bars and leave it to the RV manufacturer to make it right. Well apparently Nexus didn't make it right. Because of the top heavy weight added onto the E series ford chassis the factory stock sway bars were totally inadequate making driving our coach feel unsafe in particular in strong wind gusts. Please be aware stock factory suspension parts may NOT be adequate for the weight of your rig.

Gary RV_Wizard

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Re: Nexus RV
« Reply #44 on: September 30, 2017, 10:38:49 AM »
You are correct that Ford does not equip the chassis with anti-roll (anti-sway) bars intended for a top heavy body like an RV. That's left up to the RV builder when he adds the RV body. The rest of the suspension, however, is designed and rated for a specific weigh (GVWR), which is 14,500 lbs in the case of the E450 van cutaway chassis.  The chassis is adequate for that, but no vehicle chassis is at its best when loaded to the max 100% of the time. Most coaches built on the E450 are running close to the full GVWR, sometimes close to that even as it leaves the factory. You need to step up to a heavier duty rig, usually a Class A diesel pusher, to get much in the way of extyra capacity. Unlike van-based Rvs, the class A chassis is designed to carry a large & heavy RV body.

Nexus main claim to fame is a low price, so they probably don't spend much [or maybe anything!] to upgrade the chassis when they add the body.
Gary
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Gary Brinck
Summers: Black Mountain, NC
Home: Ocala National Forest, FL

panthercity

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Re: Nexus RV
« Reply #45 on: September 30, 2017, 02:16:38 PM »
Hello all I'm new to this site and recently purchased a 2018 Nexus 25V viper E450 and like most new buyers had minor to moderate repairs done to our new coach. However, the first thing we realized from the moment we first drove our coach was the sway produced particularly at highway speeds. Upon doing research and talking to several RV mechanics we realized when ford builds the cutaway they have no idea what the end manufacturer is going to make out of it. So how can ford tune the suspension when they don't know what the final product will be. So basically ford uses stock sway bars and leave it to the RV manufacturer to make it right. Well apparently Nexus didn't make it right. Because of the top heavy weight added onto the E series ford chassis the factory stock sway bars were totally inadequate making driving our coach feel unsafe in particular in strong wind gusts. Please be aware stock factory suspension parts may NOT be adequate for the weight of your rig.
We noticed the same issue when we picked up our 2011 Winnebago Access Premier 31NP. It was 'gently' used with a mere 13K miles on it when we got it in 2015.
After our first trip I called a suspension shop in Fort Worth I had worked with on other projects. Half-way through explaining why I wanted the front alignment checked, Mike stopped me and said; "We'll check it out, but I can tell you now what the fix is."
The next morning I took it in. His crew checked front alignment (critical on F-450 chassis) and it wasn't far off. He then added a leaf to each side of the rear suspension, told me to come back and pay the bill after our next trip.
A week later, I paid him!
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