Garmin map update won't install

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ceemike

Well-known member
Joined
Nov 19, 2009
Posts
607
Location
Pennsylvania
Last night I tried to install a map update on my Garmin Nuvi 2497LMT.  Partway through the initial attempt my computer locked up & I had to restart it before the install was complete.  When I tried again the install would hang at the 28% point & I'd get an error message telling me to retry the install & if that doesn't work to contact Garmin. I've tried several times & get the same result.  Of course Garmin support is only open M-F 8 to 5. 

The update I'm trying to install is the Full Coverage of North America map 2015.30.  I've turned my GPS on & I don't have the usual detail map & the driving directions are very basic.  I guess I wiped out the old North America map.  Does anyone have any ideas how to fix this problem?  Thanks.
 
Problem solved.  I dusted off my old laptop & used it to update my GPS.  I think I have a problem with the other laptop.  The hard drive may be having problems.
 
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