Rene T
Site Team
This started 2 days ago on this forum and a Montana Forum I'm a member of. While reading a post, out of the clear blue sky, a word, and it can be any word, will change from lower case to upper case letters, it will turn blue and will be underlined. Also on the right end of that word will be sort of a green half circle and just inside the circle will be a small green arrow pointing away from the half circle. When I click on the word this is what I get: [URL Removed] What is it and can it be deleted. Or should I go ahead and go thru the steps?
Also I'm getting these pop up advertisements now. it started the same time as the word issue. It's a window about 4" X 5". They just show up anytime.
I subscribed to the program SOPHROS when I purchased this PC. I called them and they took control of my laptop and did all kind of scans. They found some issues but did not find any viruses and no malware. After retaking control I found that I still had the issue. I took the laptop to Staples where I purchased it and they kept it for 2 days doing all kinds of scans. This is pretty much what they found: 37 threats found and removed, 3 unwanted applications removed and a PC Tune up was run and fixed 925 registry errors and security issues.
Before I walked out of the store, we connected to their wifi and the problem was still there. The tech thought that it must be some type of advertising but he had no idea on how to stop
it.
Anyone know what it is and can It be removed? Thanks.
Also I'm getting these pop up advertisements now. it started the same time as the word issue. It's a window about 4" X 5". They just show up anytime.
I subscribed to the program SOPHROS when I purchased this PC. I called them and they took control of my laptop and did all kind of scans. They found some issues but did not find any viruses and no malware. After retaking control I found that I still had the issue. I took the laptop to Staples where I purchased it and they kept it for 2 days doing all kinds of scans. This is pretty much what they found: 37 threats found and removed, 3 unwanted applications removed and a PC Tune up was run and fixed 925 registry errors and security issues.
Before I walked out of the store, we connected to their wifi and the problem was still there. The tech thought that it must be some type of advertising but he had no idea on how to stop
it.
Anyone know what it is and can It be removed? Thanks.