We took delivery of a like new 2013 Journey 34B the first of July 2015. First trip the big 24' slide racked (jammed) with the top flush and the bottom extended 2-3 inches on both sides. We took it to a well-regarded local service facility that is trying to work directly with Schwintek technical support. It's a catch-22... extend the slide to diagnose the problem... the jamming won't allow the slide to extend for diagnosis.
Schwintec's offered up 3 solutions to free the slide:
1) With a fork lift and padding, push the slide in, shearing and freeing the hardware.
2) Drill hole(s) to access the motor retainer screws; remove motor.
3) Cut away the slide fascia to access the motor retainer screws; remove motor.
Option 1) is too much of a "big hammer" approach for me... I like my flooring and cabinetry.
Option 2) and 3) aside from the exterior damage may not solve releasing the hardware jam itself.
This has to be a fairly common situation. How have you solved it?
And after you got the slide extended, were you able to upgrade the hardware to higher torque motors and steel hardware?
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Schwintec's offered up 3 solutions to free the slide:
1) With a fork lift and padding, push the slide in, shearing and freeing the hardware.
2) Drill hole(s) to access the motor retainer screws; remove motor.
3) Cut away the slide fascia to access the motor retainer screws; remove motor.
Option 1) is too much of a "big hammer" approach for me... I like my flooring and cabinetry.
Option 2) and 3) aside from the exterior damage may not solve releasing the hardware jam itself.
This has to be a fairly common situation. How have you solved it?
And after you got the slide extended, were you able to upgrade the hardware to higher torque motors and steel hardware?
__________________
