Kim (skyking4ar2) Bertram
Moderator Emeritus
I have seen posts where folks call Directv to have their service address moved so they can get the local area channels in their guide. For whatever reason, that did not interest us until recently.
I personally despise the "Press 1 for whatever" phone conversation, but found the Chat feature on the Directv site to be instantly effective. My guide changed while we were chatting!
I also asked why you could not change your service address via the website, and they stated it was a security concern and that's a logical explanation to me.
Even though I did not discover a cure for cancer, and maybe this chat option was known to everyone but me, but here you go...I have been served well the last five years by Directv and I know that's not the same experience others have had.
It's the simple things.... 8)
I personally despise the "Press 1 for whatever" phone conversation, but found the Chat feature on the Directv site to be instantly effective. My guide changed while we were chatting!
I also asked why you could not change your service address via the website, and they stated it was a security concern and that's a logical explanation to me.
Even though I did not discover a cure for cancer, and maybe this chat option was known to everyone but me, but here you go...I have been served well the last five years by Directv and I know that's not the same experience others have had.
It's the simple things.... 8)
