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Author Topic: Dish Tailgator issues  (Read 5202 times)

nikasdads

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Dish Tailgator issues
« on: February 09, 2016, 09:12:45 PM »
We added dish and decided to go with a Tailgator since we thought it would be easier to use. What a mistake. We never seem to get all our channels and often don't have HD.  I have a decent "signal" according to Dish support but can't pick up CNN and a lot of others.  Anyone else have the problems?  Is a rooftop system any better?  how difficult is the setup on a regular full size dish on a Tripod? 

thanks!
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Wigpro

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Re: Dish Tailgator issues
« Reply #1 on: February 09, 2016, 09:20:52 PM »
I have one and it never fails - got HD and all my channels - what sats are you getting, if you go to setup and installation then system info it will show the sats and how well they are being received. so on the remote hit Menu - 6, 1, 3 you should get 110,119 and 129 make sure they are all in the green if not move the dish for a clearer view the repeat.

Good Luck, mine has been trouble free for 3 years..

Jim
Full time traveler, fishing guide and photographer!

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nikasdads

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Re: Dish Tailgator issues
« Reply #2 on: February 09, 2016, 09:30:46 PM »
All are green and the strength says "Good".   I might have a bad Reciever. How do you get the signal from the dish inside?  I'm using the wiring that was factory installed. I hook the dish to the outlet in the basement and then the Reciever to the outlet inside. For fun I tried running direct to the Reciever through the window but it didn't make any difference.
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jyro

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Re: Dish Tailgator issues
« Reply #3 on: February 09, 2016, 09:46:20 PM »
I believe the wire with the tailgater is different from the wire in the rv, plus you may have a booster ckt that blocks the signal. I run mine through the door. I also mounted a compass to Velcro on a piece of light weight sign board bolted the dish bottom holes to find South and make sure of a clear view. When you ran the wire through the window did you re do the setup of the dish. Mine has worked great except for my local channels.
« Last Edit: February 09, 2016, 09:51:13 PM by jyro »
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JiminDenver

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Re: Dish Tailgator issues
« Reply #4 on: February 09, 2016, 11:24:20 PM »
As long as we have a clear southern view, ours works wonderfully. I do have the cable connected directly from the tailgater to the receiver, it wont work at all using the trailers wiring.

Wizard46

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Re: Dish Tailgator issues
« Reply #5 on: February 10, 2016, 09:28:17 AM »
On most of the RV systems it will not work with the cable input circuit. There is signal splitters in the system that will not transfer all the signals. I added another input under the hood and ran a cable to the dash and up the window pillar to the overhead cabinets. I sometimes have to move the Tailgater around a couple of times to find a clear location. If the tailgater and receiver have not been used for a month or so, you may have to call Dish to have them turn the service back on.
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BobNSam

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Re: Dish Tailgator issues
« Reply #6 on: February 10, 2016, 09:36:23 AM »
Note that OP said he ran a direct cable with no change in what he receives.

What else can be changed in setup?

Options are receiver, tailgator, location, or anything not mentioned.
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Molaker

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Re: Dish Tailgator issues
« Reply #7 on: February 10, 2016, 09:54:57 AM »
What kind of cable are you using?  It should be a good grade of RG-6.  In your process of troubleshooting, be sure to try a different cable to eliminate the possibility of a defective cable.
Tom & Joyce and Ditto the "don't tell her she's a dog" Westie
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Cant Wait

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Re: Dish Tailgator issues
« Reply #8 on: February 10, 2016, 09:57:40 AM »
IF your receiver is showing GOOD signal on all three sats. 110, 119, and 129, and you're not receiving the channels you think you should be receiving, I'd be calling Dish to ensure that you have the proper programming package to receive the channels you want.  It sound more like a Dish program package issue then anything else.
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driftless shifter

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Re: Dish Tailgator issues
« Reply #9 on: February 10, 2016, 10:08:53 AM »
The tripod is easy once you get the hang of it. Cable TV cable isn't compatible with satellite signal along with the splitters used for cable. When you change locations, if you move far enough you leave the footprint of the transponder on the satellite that gives you local channels. All it takes to correct is a phone call or a message to dish to change transponders. The choice made in what cable you use between satellite box and TV makes a difference as well If you use three RCA jack type you might not get HD. My TV requires an HDMI cable between box and TV for HD.

Bill
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utahclaimjumper

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Re: Dish Tailgator issues
« Reply #10 on: February 10, 2016, 11:28:14 AM »
 Mine has been trouble free for a year, it's easier to work with dish when moving to an different location to have the ZIP code handy for the new location. Still a pain in the neck to talk to someone of a different language.. My rooftop dome works fine but uses a different receiver than the tailgater and has a tree problem.>>>Dan
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Wigpro

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Re: Dish Tailgator issues
« Reply #11 on: February 10, 2016, 11:48:31 AM »
Mine has been trouble free for a year, it's easier to work with dish when moving to an different location to have the ZIP code handy for the new location. Still a pain in the neck to talk to someone of a different language.. My rooftop dome works fine but uses a different receiver than the tailgater and has a tree problem.>>>Dan

I use the chat function online to have them change my service address - works every time...I have it in a notepad file on my desktop on my computer just log in to my Dish account and get the support chat window up and send the following...

Hi,

This account is for my RV, and I have changed locations.

Please change my service address to:

4949 Desert Knoll Avenue
Twentynine Palms, CA 92277




My billing address does not change.

Thank you!

Jim Lucas


The easiest way for sure....
Full time traveler, fishing guide and photographer!

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Re: Dish Tailgator issues
« Reply #12 on: February 10, 2016, 12:17:59 PM »
What do you guys have for rcvrs? We are hoping to use a Hopper and a Joey.

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Molaker

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Re: Dish Tailgator issues
« Reply #13 on: February 10, 2016, 12:31:11 PM »
What do you guys have for rcvrs? We are hoping to use a Hopper and a Joey.
You must have a VIP 211Z to work with a Tailgator.  A Hopper won't work.  I think you might be able to use a Hopper with Winegard Carryout or Pathway (I think).
Tom & Joyce and Ditto the "don't tell her she's a dog" Westie
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Re: Dish Tailgator issues
« Reply #14 on: February 10, 2016, 12:36:18 PM »
You must have a VIP 211Z to work with a Tailgator.  A Hopper won't work.  I think you might be able to use a Hopper with Winegard Carryout or Pathway (I think).

We have an in motion Winegard. I'm guessing my cabling will need to be changed out as it is a 2007 and probably has RG59 and not RG6.
« Last Edit: February 10, 2016, 12:40:55 PM by amyken »
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NY_Dutch

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Re: Dish Tailgator issues
« Reply #15 on: February 10, 2016, 05:27:59 PM »
What do you guys have for rcvrs? We are hoping to use a Hopper and a Joey.
The Hopper requires a multiple LNB dish such as the Winegard Trav'ler automatic roof mounted unit (big $$$) or a tripod mounted manually aimed 1000.2 or 1000.4 dish. The new Hopper 3 needs the new hybrid LNBF that only fits the 1000.2. There are no automatic portables that work with the Hopper.
Dutch
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John From Detroit

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Re: Dish Tailgator issues
« Reply #16 on: February 10, 2016, 05:34:05 PM »
I see someone has commented about the splitters and such.. Forget that. If you get ANY channels. then you have a good cable between tailgater and receiver, no splitters or the thing would not work at all.

Dish HD depends on where you are parked.  Dish network for many years used two Satellites locatec over the equator at 110 and 119 degrees west.> As I recall w/o looking 110 is kind of close to the California coast.. 119 is farther west, and 127.  Well that is even farther.. So if you are on the east coast that is kind of close to the horizon..  Putting it on the roof MIGHT help... or not.

There is an east coast alternative,,,,, However.... the Tailgater is not set up for it.

Finally, though you have a straight coax between ANTENNA and RECEIVER.. it is likely low end RG-59  Which is a high loss cable, Quality RG-6 is the specified cable.. or RG-9, and I would not recommend RG-9 (Big Thick Heavy Cable that will tear the connectors off the receiver and antenna if moved.. Which is why RG-6 is recommended).
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Re: Dish Tailgator issues
« Reply #17 on: February 10, 2016, 05:40:18 PM »
Quote
no splitters or the thing would not work at all.

That's true of the usual splitters, but there are those made specifically to handle satellite systems -- I have a couple -- and they work fine. But it's likely you're right for what they are likely to have in there.
Larry and Mary Ann N.
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MrWizzard

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Re: Dish Tailgator issues
« Reply #18 on: February 10, 2016, 05:51:16 PM »
we've had a Tailgater for 3 years now and really like it. As many have said, make sure you have good RG-6 cable and clear view to the south. A 20 buck or so cable tester helps prevent a LOT of frustration!
Ours sits for weeks at a time in the basement so I generally have to call Dish and have them do their magic when we first hook up. I try to do this before we leave home... I've found the folks at Dish to be very helpful.
I'm going to have to give the chat function a try.
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nikasdads

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Re: Dish Tailgator issues
« Reply #19 on: February 10, 2016, 05:55:52 PM »
I confirmed with WB that my jack in the basement is for cable TV and doesn't run through the booster before I used it. It's basically the same installation that Dish used in my house. Dish to a wall jack, wall jack to Reciever. Since I can't upgrade all my wiring inside, and the Tailgator came with the coax cable I'm using I have to eliminate wiring as the problem.  Dish now thinks my Reciever is bad. Hopefully the new one gets here before we move on down the road.
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nikasdads

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Re: Dish Tailgator issues
« Reply #20 on: February 10, 2016, 05:58:28 PM »
Also the chat is great for updating your locals but they will not support RV tech problems over chat. You have to call. 
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MrWizzard

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Re: Dish Tailgator issues
« Reply #21 on: February 10, 2016, 06:59:09 PM »
Also the chat is great for updating your locals but they will not support RV tech problems over chat. You have to call.

Good to know! Thanks.
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MrWizzard

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Re: Dish Tailgator issues
« Reply #22 on: February 10, 2016, 07:01:41 PM »
I confirmed with WB that my jack in the basement is for cable TV and doesn't run through the booster before I used it. It's basically the same installation that Dish used in my house. Dish to a wall jack, wall jack to Reciever. Since I can't upgrade all my wiring inside, and the Tailgator came with the coax cable I'm using I have to eliminate wiring as the problem.  Dish now thinks my Reciever is bad. Hopefully the new one gets here before we move on down the road.

That happens. We had a home receiver go bad last year. Dish got us a replacement very quickly. Good luck to you!!!
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Bill N

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Re: Dish Tailgator issues
« Reply #23 on: February 10, 2016, 09:26:28 PM »
Lots of info here and a lot of it is confusing (at least to me it is).  I have a Tailgater and use a VIP211K receiver.  I am not sure a Winegard receiver will work with the Tailgater.  My Winnebago has a TV/VCR selector box into which all of the cables come in and out - either to the TV, Receiver or VCR.  I removed the VCR because it was bad.  My TV input is in one of the lower bays.  In order to use both Tailgater and campground cable TV, I use a special splitter on each end of the TV input and output to the receiver.  The Tailgater gets its power from the receiver so it must have a direct path via the cable.  I forget the exact title of the special splitter but it has one input for satellite and one for cable.  It has the same connections on the other end where the cable output goes either to the selector box or directly to the receiver.  So I connect the Tailgater to the Satellite side of the splitter and get a beautiful picture and HD on the main TV.  I have another TV in the bedroom on which I get a somewhat slightly fuzzy picture because the signal has to go through the selector box for that TV.  My coach is a 2002 so I have no idea if the cable is RG59 or RG6 but it works well and the TV is an old analog model that still puts out a nice picture.

You will do much better with the Tailgater as opposed to a roof mount model.  I have two of those on the motorhome.  One is just too old to use and the other is a dome that is about 8 years old but I elected not to use it because it is subject to a lot of tree blockage of signal and it does not have all the modern abilities of the Tailgater.  Hope I haven't confused you even more but I do hope you get it all working.
Bill & Joan N in Missouri
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Amen

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Re: Dish Tailgator issues
« Reply #24 on: February 11, 2016, 03:43:58 PM »
the Winegard we have on the roof is supposed to work with the Hopper and the Joey. It just needs cabling (and splitter) put in. I can do all that on the roof and run one cable to the rear for the bedroom and one to the front for that TV. And bypass the Video selector of course. Also I was planning on using a portable dish in addition to the roof mount just in case of trees. and if all that doesn't for TV watching..Roof high def antenna.
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NY_Dutch

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Re: Dish Tailgator issues
« Reply #25 on: February 11, 2016, 03:50:49 PM »
the Winegard we have on the roof is supposed to work with the Hopper and the Joey. It just needs cabling (and splitter) put in. I can do all that on the roof and run one cable to the rear for the bedroom and one to the front for that TV. And bypass the Video selector of course. Also I was planning on using a portable dish in addition to the roof mount just in case of trees. and if all that doesn't for TV watching..Roof high def antenna.
As long as the Winegard dish on your roof is the Dish version of the Trav'er, yes, it can easily be setup to work with the original 3-tuner Hopper and Hopper 2. Using it with the new Hopper 3 takes a bit of conversion and fussing to get a signal to the 16 tuners.
Dutch
2001 GBM Landau 34' Class A
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2011 Toyota RAV4 4WD/Remco pump
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Amen

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Re: Dish Tailgator issues
« Reply #26 on: February 11, 2016, 04:22:58 PM »
As long as the Winegard dish on your roof is the Dish version of the Trav'er, yes, it can easily be setup to work with the original 3-tuner Hopper and Hopper 2. Using it with the new Hopper 3 takes a bit of conversion and fussing to get a signal to the 16 tuners.

HHHHmmm...now you have me thinking...I don't know which version I have. It's only 9 mos old ( the Hopper.. new to Dish service we are) ...and I just read that the Roadtrip (which is the version of in mtion we have) will not be comparable with the Hopper and Joey. We still will be using as tripod. But nice to have roof mounted when boon docking at a truck stop or Walmart for the night.
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BoomerD

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NY_Dutch

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Re: Dish Tailgator issues
« Reply #28 on: February 11, 2016, 05:51:25 PM »
HHHHmmm...now you have me thinking...I don't know which version I have. It's only 9 mos old ( the Hopper.. new to Dish service we are) ...and I just read that the Roadtrip (which is the version of in mtion we have) will not be comparable with the Hopper and Joey. We still will be using as tripod. But nice to have roof mounted when boon docking at a truck stop or Walmart for the night.
Most likely you have a Hopper with Sling ("Hopper 2"). The Hopper 3 was only recently released and isn't in wide spread use yet.
Dutch
2001 GBM Landau 34' Class A
F53 Chassis, Triton V10, TST TPMS
2011 Toyota RAV4 4WD/Remco pump
ReadyBrute Elite tow bar/Blue Ox base plate

nikasdads

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Re: Dish Tailgator issues
« Reply #29 on: February 21, 2016, 12:16:44 AM »
I got a lot more help talking to King support than I have from Dish support. King doesn't reccomend more than 50 feet of TOTAL cable between the Tailgator and the Reciever.  With the cable inside and what I was using outside I'm at more like 85 feet. Going to try a shorter length coax outside when we get home. Hooking directly to the dish with 50 feet of cable made a big improvement in my signal strength but still not great. HD seems almost impossible to pick up so their still may be another issue.
Current:
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2005 Honda CRV Toad

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NY_Dutch

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Re: Dish Tailgator issues
« Reply #30 on: February 21, 2016, 07:23:27 AM »
For Tailgater and all other western arc only Dish setups, as of August 1st, the following local channel markets will only be available on the eastern arc satellites:

Albany NY
Boston MA
Buffalo, NY
Burlington, VT / Plattsburgh NY
Chattanooga, TN
Evansville, IN
Jackson MS
Jacksonville FL / Brunswick GA
Lansing MI
Madison WI
Panama City FL
Portland/Auburn ME
Presque Isle, ME
Quincy IL / Hannibal MO
Rockford IL
Springfield MO
Tallahassee FL / Thomsonvile GA
Wheeling WV / Stubenville OH
Dutch
2001 GBM Landau 34' Class A
F53 Chassis, Triton V10, TST TPMS
2011 Toyota RAV4 4WD/Remco pump
ReadyBrute Elite tow bar/Blue Ox base plate

JiminDenver

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Re: Dish Tailgator issues
« Reply #31 on: February 21, 2016, 08:56:24 AM »
I have always used a 100 ft cable on a spool that I run as much as I need and leave the rest wrapped up. Somewhere you may have a bad connection or need to redo the cable ends.

 

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