agdodge4x4
Member
- Joined
- Mar 20, 2016
- Posts
- 15
Hello, all!
I recently purchased a brand new travel trailer. The experience went from awesome to horrible in about 3 days...But im not here to complain...I need some guidance. I have literally owned this thing about 3 days. The guy that walked me through it stared me in the face and said he filled up my fresh water tank. I told him the gauge says its empty. He then told me with a straight face that he personally checked it and he guarantees that it works. Then he told my wife the same thing. My BS detectors went off but I didnt call him out. So, today, I decided to drain the tank since Im not going to use it in the next couple of weeks...it drained...and drained....and drained for 15 minutes or so. So I filled it up again....FULL. And the gauge says its empty.
SO, here's what I know:
The tank seems to be directly between the axles and has some sort of corrugated plastic cover. I can't see much or get in on the sides well. BUT....I think there is a hole about the size of my fist in one of the framing cross members that I can see inside to the wiring. Is there anything I can check to potentially fix this myself? I stumbled across an install manual, and I have a suspicion that the ground wire is probably not hooked up or something...but I do not know that.
The gauge DOES work for the battery. Grey and Black tanks....I don't know...I havnt used it to tell.
Can anyone point me in the right direction? I know its under warranty, but frankly, the idea of them working on a brand new rig after supposedly checking it screams of incompetence at best, and downright dishonesty at worst.
I havnt found something I can't fix on my vehicle or house...but I need a little bit of direction. The gauge is an intelliview led type. I have a switch for pump and water heater, as well as buttons for fresh, grey and black tanks. I see the install manual online says there is a pink wire that goes to the panel, but Im assuming there is a pink wire for fresh, and grey and black, so that may not help. Im assuming that since the E lights up, that the wiring to teh panel is just fine. So, Im hoping its something simple at the tank itself?
Thank you for any insight. I can't even figure out how to get the panel off the wall...I didnt try hard for fear of damaging it though.
I recently purchased a brand new travel trailer. The experience went from awesome to horrible in about 3 days...But im not here to complain...I need some guidance. I have literally owned this thing about 3 days. The guy that walked me through it stared me in the face and said he filled up my fresh water tank. I told him the gauge says its empty. He then told me with a straight face that he personally checked it and he guarantees that it works. Then he told my wife the same thing. My BS detectors went off but I didnt call him out. So, today, I decided to drain the tank since Im not going to use it in the next couple of weeks...it drained...and drained....and drained for 15 minutes or so. So I filled it up again....FULL. And the gauge says its empty.
SO, here's what I know:
The tank seems to be directly between the axles and has some sort of corrugated plastic cover. I can't see much or get in on the sides well. BUT....I think there is a hole about the size of my fist in one of the framing cross members that I can see inside to the wiring. Is there anything I can check to potentially fix this myself? I stumbled across an install manual, and I have a suspicion that the ground wire is probably not hooked up or something...but I do not know that.
The gauge DOES work for the battery. Grey and Black tanks....I don't know...I havnt used it to tell.
Can anyone point me in the right direction? I know its under warranty, but frankly, the idea of them working on a brand new rig after supposedly checking it screams of incompetence at best, and downright dishonesty at worst.
I havnt found something I can't fix on my vehicle or house...but I need a little bit of direction. The gauge is an intelliview led type. I have a switch for pump and water heater, as well as buttons for fresh, grey and black tanks. I see the install manual online says there is a pink wire that goes to the panel, but Im assuming there is a pink wire for fresh, and grey and black, so that may not help. Im assuming that since the E lights up, that the wiring to teh panel is just fine. So, Im hoping its something simple at the tank itself?
Thank you for any insight. I can't even figure out how to get the panel off the wall...I didnt try hard for fear of damaging it though.