Friday March 2nd
Last night, we stayed in the front parking lot of Lazyways.
We turned the Generator on, but no power came into the RV.
I found the "Isolator Switch" (cant remember its correct name) on the Generator was in the OFF position, so I turned it back on - I guess they had flicked the switch when they were working on our Overtemp problem.
When I did, we had power.
As it was a very warm night we ran the air conditioning for a while - when it got a little cold, Ann-Marie went to turn it down a little.
As soon as she touched the control panel, the air conditioning and everything else in the RV turned off - but the generator was still running.
The control panel totally blacked out.
I thought the Isolator Switch may have tripped to off or something, but it was still ON.
So, I turned the generator off and then back on again.
After that, the control panel lit up as showing us on a 50amp supply and not on the generator.
The control panel went thru its startup routine and showed all appliances as operable - but we still had NO POWER at all.
In the end, we turned the Generator off and ran the inverter for just the TV and laptop.
We tried it all again this morning, but nothing would work off the generator - and it still showed we were connected to a 50A supply.
So, I don't know what was done when checking the Overtemp and have left it with Justin for someone to take a look.
Paul
Any of you guys got ideas ?
Lazyways WiFi
There was no WiFi at Lazyways this morning - at the Service Center or at Rally Park.
There is a full signal but you cant actually connect to websites.
We had the same problem last week and reported it to the Reception staff at the Service Center - who claimed there was nothing they could do.
I asked if someone could just reset the server and was told they didn't have an IT department to do it.
So, I mentioned it to the Customer Service Manager and they reset the server. A guy from IT came and asked if we were back up and running.
Today, the system was down again so we spoke to the staff in Rally Park.
They said they couldnt do anything, so I asked if they could call the IT department - at which they also claimed not to have such a department.
They were a little taken aback when I explained I had physically spoken with an IT guy last week - but they STILL claimed not to have such a department.
So, I asked if they could call the main Lazyways building, to which they said they weren't able to do so. CUSTOMER SERVICE AT ITS BEST AGAIN.
Five minutes later, using my (expensive
) cell phone, I was speaking to a very pleasant guy in the IT Department who was only too pleased to reset things for us.
He explained that the system was set-up in 3 parts - one for corporate use, one for customers and another I cant remember. He went on to say they were still having teething problems with the system and relied on instant feedback from Lazyways staff so they could immediately respond to any issues.
He stated that all departments should be aware of this.
So, for the benefit of our Lazyways Lurkers on this thread - that is ANOTHER training issue for you.
Paul