I use Dish for both my home and my MH. Same programming account just 2 different receivers. I leased a second device in March this year just prior to us going on a 6 month tour of this great country. this second receiver was for the MH and worked great. Now we are back for the winter and I plan on storing the MH for the next 5 months. I called DISH to basically suspend the service to the second receiver so that I was not having to pay the fees for that receiver while in storage and not being used. Basically I asked them to deactivate the receiver and then when I am ready to go back out again I will follow their standard procedures (as I did in March this year) to activate the receiver, at which time I would continue to pay the additional receiver.
anyway, I was told be DISH that they could deactivate the receiver and that I needed to return the receiver within 30 days of deactivation otherwise I would be charged for the receiver. I tried as best I could to explain my intent and that I believe the proposed solution I gave them is cheaper for both parties. as expected it fell on deaf ears and they stood by their statement that I had to return it within 30 days of deactivation. I understand the device is leased. (I built a cabinet enclosure to house all the electronics in the MH and this is in that. I can remove it but, it will take some work.)
So I did not deactivate it and have it stored with the MH and will continue to pay for the Months that it is stored. Not a big dollar amount, but I would have thought DISH would have understood this and had an ability to accommodate RVers. Most the satellites I have seen in the park are DISH.
Anyway, my question is has anyone else run into this problem and had any luck getting this resolved. I suspect that most have pulled the receiver from the RV and used it in the home and then moved it back when they travel.
anyway, I was told be DISH that they could deactivate the receiver and that I needed to return the receiver within 30 days of deactivation otherwise I would be charged for the receiver. I tried as best I could to explain my intent and that I believe the proposed solution I gave them is cheaper for both parties. as expected it fell on deaf ears and they stood by their statement that I had to return it within 30 days of deactivation. I understand the device is leased. (I built a cabinet enclosure to house all the electronics in the MH and this is in that. I can remove it but, it will take some work.)
So I did not deactivate it and have it stored with the MH and will continue to pay for the Months that it is stored. Not a big dollar amount, but I would have thought DISH would have understood this and had an ability to accommodate RVers. Most the satellites I have seen in the park are DISH.
Anyway, my question is has anyone else run into this problem and had any luck getting this resolved. I suspect that most have pulled the receiver from the RV and used it in the home and then moved it back when they travel.