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RVing message boards => Trailers & Fifthwheels => Topic started by: TonyL on October 29, 2019, 11:51:40 AM

Title: Ford 6.7 diesel
Post by: TonyL on October 29, 2019, 11:51:40 AM
I,m not sure if this has been mentioned on the forum but the check engine light came on a few days ago. Checks showed a problem with the reductant heater assembly. ( DEF tank heater) codes were P20 BA and P20 B9. Took it to a Ford dealer who advised that Ford know of an issue with the heater and were extending warranty for this item to 11 years or 130000 miles. Result was been back today to have the faulty item replaced without cost.
Nice when manufacturers realize their problems and react correctly.
Regards
TonyL
Title: Re: Ford 6.7 diesel
Post by: xrated on October 29, 2019, 01:24:42 PM
What model years are included in this, and what year is your truck?
Title: Re: Ford 6.7 diesel
Post by: TonyL on October 29, 2019, 01:56:25 PM
From the Ford letter to dealers it would seem from 2011 and it is for all models with the 6.7 ltr diesel. Our truck is a 2016 F350 with just over 37K on the clock. For anyone interested or affected, Google Ford defectant heater.
Title: Re: Ford 6.7 diesel
Post by: TonyL on October 29, 2019, 02:00:56 PM
Ford will only act on vehicles that show an active fault code. If you get the engine warning light and the code is either P20 BA or P20 B9, DO NOT HAVE IT RESET.
Take it to the Ford dealer, they have been instructed to prioritize affected vehicles.
Title: Re: Ford 6.7 diesel
Post by: lynnmor on October 29, 2019, 02:05:39 PM
I don't know if there is another warranty besides this one: https://ford.oemdtc.com/3768/customer-satisfaction-program-18m01-reductant-heater-and-sender-assembly-repair-2011-2015-ford-f-super-duty (https://ford.oemdtc.com/3768/customer-satisfaction-program-18m01-reductant-heater-and-sender-assembly-repair-2011-2015-ford-f-super-duty)
Title: Re: Ford 6.7 diesel
Post by: TonyL on October 29, 2019, 02:29:38 PM
Hi Lynnmor, that's the one. I pulled up the letter from Ford but couldn't copy it to post using my phone, but it is on Google.